Austin Jones
Washington
Summary
Experienced and adaptable team member with a proven track record of smoothly and efficiently handling tasks. Skilled at adapting to changing processes, programs, and team requirements. Committed to contributing professional excellence in every way possible.
Overview
9
9
years of professional experience
Work History
Assistant Delivery Manager
Rusmur Floors
Canonsburg
02.2025 - Current
- Managed delivery schedules to ensure timely execution of customer orders.
- Coordinated with suppliers to maintain inventory levels and product availability.
- Oversaw logistics operations to streamline delivery processes and enhance efficiency.
- Trained team members on best practices for customer service and order handling.
- Developed strategies to improve communication between departments and stakeholders.
- Implemented safety protocols to ensure compliance during delivery operations.
- Resolved customer inquiries related to deliveries and service issues promptly.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
- Developed team environment to support engagement and high performance.
Factory Production Associate
All-Clad
Canonsburg
03.2024 - 11.2024
- Operated machinery efficiently, ensuring high levels of productivity and minimal downtime.
- Maintained accurate records of production data, enabling informed decision-making by supervisors and managers.
- Managed material flow throughout the factory floor, ensuring optimal availability of resources for continuous operations.
- Troubleshoot equipment malfunctions, contributing to reduced maintenance costs and increased uptime.
- Conducted routine quality checks on products, identifying defects early on for swift correction.
- Assisted training new employees, resulting in a knowledgeable and cohesive workforce.
Curbside Shopper
Giant Eagle
Canonsburg
09.2022 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the stores inventory.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Ensured safety and quality control by double-checking orders before delivering them to customers vehicles.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Developed strong product knowledge as to better assist customers with their shopping needs and preferences.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and addressing issues promptly.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Communicated clearly and effectively with customers via phone or online chat regarding orders, product quality, as well as for additional requests.
Event Coordinator/Laborer
JV Chujko
Pittsburgh
06.2017 - 09.2022
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly and effectively, minimizing any negative impact outcomes on events or customer satisfaction.
Receiving
Lowe's
Carnegie
03.2020 - 04.2021
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Streamlined receiving operations for improved organization and faster unloading of deliveries.
- Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
- Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety procedures.
- Ensured seamless integration of new products into existing inventory systems by coordinating closely with purchasing and sales departments.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter and obstructions.
- Organized storage areas to optimize materials movements and minimize labor hours.
Education
High School Diploma -
Bethel Park High School
Bethel Park, PASkills
- Hand Eye Coordination
- Brand Representation
- Organizational skills
- Attention to Detail
- Safety Awareness
- Stress Management
- Critical Thinking
- Professionalism
- Adaptability
- Inventory control
- Customer service
- Team leadership
- Time management
- Training development
- Conflict resolution
- Process optimization
Timeline
Assistant Delivery Manager
Rusmur Floors
02.2025 - Current
Factory Production Associate
All-Clad
03.2024 - 11.2024
Curbside Shopper
Giant Eagle
09.2022 - 02.2024
Receiving
Lowe's
03.2020 - 04.2021
Event Coordinator/Laborer
JV Chujko
06.2017 - 09.2022
High School Diploma -
Bethel Park High School