To provide welcoming and efficient reception services across general medical, primary care, dental, and specialty practices. My focus is on supporting healthcare teams by managing front desk operations and administrative tasks that help create a smooth, positive experience for patients and contribute to better health outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Auction Lot Reviewer
Mac.BID
07.2024 - Current
Conduct detailed inspections of auction items to verify their condition and ensure alignment with listed descriptions.
Confirm that all lot information—including descriptions and images—is complete and accurate prior to publication.
Identify and report discrepancies such as missing components or misrepresented conditions to maintain listing integrity.
Serve as a quality control checkpoint to uphold buyer confidence and satisfaction throughout the auction process.
Enforce auction terms and conditions, particularly those related to item condition standards like “Like New.”
Home & Community Worker / Office Assistant
Vocational and Psychological Services
09.2023 - 07.2024
Delivered direct assistance to individuals with disabilities, supporting housing applications, personal care, and financial management.
Collaborated with vocational counselors and social workers to implement personalized care plans and track progress.
Facilitated job readiness through application support, interview coaching, and employment connections.
Promoted community integration by organizing and attending social activities with clients.
Managed administrative tasks including data entry, filing, mail processing, and record maintenance.
Handled communications across phone, email, and in-person interactions, serving as liaison between clients and service providers.
Documented services for case files and billing; assisted in preparing reports and correspondence.
Scheduled appointments and coordinated meetings for vocational and psychological services teams.
Paraprofessional
Union Area School District
02.2019 - 05.2023
Provided academic and behavioral support to individual students and small groups, including those with disabilities.
Assisted with assignments, projects, and development of independent living skills.
Supervised students during classroom activities, field trips, and school events.
Helped prepare lesson plans and instructional materials; maintained a clean and organized learning environment.
Performed clerical duties such as attendance tracking, grading, and recordkeeping.
Operated classroom technology and equipment; ensured proper functionality.
Collaborated with teachers and staff to monitor student progress and report concerns.
Patient Care Coordinator (PCC)
Donna Gallo Robison’s Hearing Aid Health Center
05.2016 - 10.2016
Scheduled appointments and managed inbound/outbound communications to support patient needs.
Served as liaison between patients, families, and hearing care professionals to ensure clear communication and timely service.
Handled patient intake, hearing aid logistics, and insurance verification; maintained accurate electronic medical records.
Processed payments, prepared financial reports, and completed daily bank deposits.
Maintained a clean and organized office environment, including exam rooms and inventory.
Supported outreach efforts and follow-ups with prospective and former patients.
Ensured HIPAA compliance in all patient interactions and documentation.
Education
Medical Billing And Coding Certificate -
Boardman Training Center
10.2015
Diploma -
Mohawk Jr/Sr High School
06.2009
Skills
Communication Skills
Organization & Multitasking
Technical Proficiency (Microsoft Office – Word, Excel, PowerPoint, Teams, Outlook)