Autumn Hodgson
Marysville
Summary
Adaptable Manager with experience improving operations through strong communication skills, and effective employee motivational strategies. Focused on using judgment and decision making skills to improve processes, innovating new channels of success, and providing excellent Customer Service.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
Outback Steakhouse
05.2023 - Current
- Improved kitchen efficiency by managing labor and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to food quality.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Trained and developed new kitchen staff with a focus on food safety and execution standards.
- Foster a positive environment between kitchen and front of house staff.
Front of House Manager
Outback Steakhouse
11.2019 - Current
- Demonstrated the ability to manage diversely in a high-pressure, multi-functional day.
- Proficient in using data to control labor costs and schedule effectively for 40+ staff members.
- Handling cash drawers and invoicing.
- Effectively lead teams to top perform in execution and guest satisfaction.
- Worked as a Front of House Manager in a high volume restaurant opening assisting in training, execution, guest satisfaction, and overall performance.
- Fluidly adapting my day between administrative, logistical, and functional duties, including but not limited to: scheduling changes, coaching employees, utilizing data to control inventory, and using judgment and quick decision making skills to make the best decisions for my team and overall execution.
Takeaway Specialist
Outback Steakhouse
08.2013 - 11.2019
- Actively participating in improving sales and execution.
- Presenting accurate orders to guests with over the top hospitality.
- Managing time and multitasking to achieve numerous goals in a timely manner.
- Providing personalized customer service and forming guest connections for memorable guest impressions.
Education
GED -
Mechanicsburg Area Senior High School
Mechanicsburg, PASkills
- Staff Management and Development
- Strategic Planning
- Sales and Marketing
- Verbal and Written Communication
- Adaptability
- Labor Management
Timeline
Kitchen Manager
Outback Steakhouse
05.2023 - Current
Front of House Manager
Outback Steakhouse
11.2019 - Current
Takeaway Specialist
Outback Steakhouse
08.2013 - 11.2019
GED -
Mechanicsburg Area Senior High School
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