Autumn Johnson
Philadelphia
Summary
Dedicated administrative professional with a proven track record in fast-paced office environments, excelling in various clerical tasks and providing exceptional staff support. Recognized for strong teamwork abilities and a commitment to maintaining high productivity levels while ensuring responsibilities are met with precision. Known for reliability and punctuality, consistently delivering quality results independently. Adaptable and proactive, ready to contribute effectively to organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Dental Solutions
05.2025 - Current
- - Greet and register patients, ensuring accuracy of personal and insurance information - Schedule appointments and manage the dental office calendar
- - Verify insurance coverage and process billing and payment. Follow up with insurance companies to process claims
- - Handle patient inquiries, coordinate with dental staff, and maintain a clean and organized front office
- - Ensure compliance with HIPAA and maintain patient confidentiality
Home Care Assistant
Holy Redeemer Support at Home
03.2021 - 05.2023
- - Provided in-home personal care to elderly and disabled clients, including bathing, grooming, and meal preparation
- - Assisted with mobility, medication reminders, and light housekeeping tasks
- - Built strong relationships with clients and families to ensure personalized care
- - Monitored health conditions and reported changes to supervising staff
- - Delivered compassionate and respectful care with a focus on client dignity and comfort
Support Worker – Adults with Intellectual Disabilities
Community Options Inc.
01.2019 - 02.2021
- - Supported adults with intellectual and developmental disabilities in residential settings
- - Assisted with daily living activities, community outings, and social skill development
- - Implemented individual support plans (ISPs) and documented progress
- - Fostered a positive and inclusive environment to encourage independence
- - Trained in behavior management and crisis intervention techniques
Education
High School Diploma -
Mastery Charter School- Pickett Campus
06-2015
Sterile Processing Technician Program -
Penn Foster
01-2026
Skills
- Insurance claims processing
- Confidentiality management
- Microsoft Office & Dental Office Software
- Professional communication skills
- Proficient in handling concurrent responsibilities
- Timely and trustworthy
- Patient services
- Team collaboration
- Data entry
- Administrative support
- Effective troubleshooting abilities
Certification
- - CPR & First Aid Certified
- - Medication Administration Training
- - Mandt or Crisis Prevention Intervention (CPI) Certified
- - BLS Certified
- - CRCST (in progress)
Timeline
Dental Receptionist
Dental Solutions
05.2025 - Current
Home Care Assistant
Holy Redeemer Support at Home
03.2021 - 05.2023
Support Worker – Adults with Intellectual Disabilities
Community Options Inc.
01.2019 - 02.2021
High School Diploma -
Mastery Charter School- Pickett Campus
Sterile Processing Technician Program -
Penn Foster