Autumn Switalski
Masontown
Summary
Highly motivated college student, graduating in May with a degree in criminology and a double minor in psychology and homeland security. A proven track record of being very reliable and amazing time management skills. Seeking an opportunity that enhances my skills and paves the way for my career progression.
Overview
5
5
years of professional experience
Work History
Bartender
Masontown Fish & Game Club
Masontown
08.2021 - Current
- Monitored bar inventory and promptly restocked low items before depletion.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Planned and coordinated special events to boost customer numbers and profits.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Greeted guests with friendliness and professionalism.
- Resolved customer complaints in a professional manner.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Crew Manager
McDonald's
Uniontown
06.2020 - 08.2021
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained new employees to perform duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Criminology
Indiana University of Pennsylvania
Indiana, PA05-2025
Skills
- Highly reliable
- Time management
- Decision-making
- Relationship building
- Managing inventory
- Excellent customer service skills
Affiliations
- Volleyball
- Gym
Accomplishments
- Dean's List
- Sutton Scholarship
Timeline
Bartender
Masontown Fish & Game Club
08.2021 - Current
Crew Manager
McDonald's
06.2020 - 08.2021
Bachelor of Arts - Criminology
Indiana University of Pennsylvania
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