Autumn Brown

This past year has been a transitioning year. I did not partake in employment because I was relocating my life from the USA to Italy, for personal reasons.

• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Completion of SOAP notes in accordance to WA State Health.

• Purchased and sold properties.
• Lead generation and management. Actively, marketed via Facebook, Google Ads, direct mail, and constant contact email marketing, for seller leads. Established rapport and nurtured strong leads. Participated in lead conversion, putting under contract and closing real estate deals.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.
• Stayed informed on industry developments and market trends to gain competitive advantage.
• Networked with other professionals and organizations to expand contacts and opportunities.
• Negotiated contracts with partners to give equitable terms to all parties.
• Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.

• Attended to clients’ specific needs, developing treatment plans and goals to further their progress to healing.
• Including, structural integration, 12-week strategic bodywork, body awareness, and education
• Completion of SOAP notes, in compliance with Washington Health.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Completes SOAP notes in accordance to WA state Health.

• Established the culinary aspect of the business and headed the opening of the restaurant
• Duties include, but are not limited to, menu creation and development, managing, staffing, ordering, inventory, and kitchen design.
• Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
• Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
• Oversaw business operations, inventory control, and customer service for restaurant.
• Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.

• Menu writing and development, shopping, and managing the kitchen, as sole cook in the restaurant.
• Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
• Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.

• Freelance Chef for private events.
• Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
• Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.

• Assisted opening of the restaurant, working under Certified Master Chef James Corwell.
• Duties included, menu developing, expediting orders, overseeing prep, inventory and orders, and staff managing.
• Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
• Acted as head chef when required to maintain continuity of service and quality.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Planned and directed high-volume food preparation in fast-paced environment.
• Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
• Mentored kitchen staff to prepare each for demanding roles.

• Line cook and protégé of CMC James Corwell.

• Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
• Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.