Ava Berkheimer
West Chester
Summary
I am hardworking, passionate and eager to work! I have a lot of food industry experience with strong organizational skills, along with strong communication skills ready to help anyone at any moment!
Overview
3
3
years of professional experience
Work History
Donut Maker
Duck Donuts
08.2022 - Current
- Kept workstation and area around workstation neat and clean.
- Baked, decorated and displayed donuts per guidelines.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Assisted in ordering products and supplies needed for daily operations.
Food Runner/Hostess
Flinchys
01.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses/food runners
- Waited tables if it got too busy and if we were short staffed
Education
Bachelor - Psychology
West Chester University of Pennsylvania
West Chester, PAHigh School Graduate - Yes
Cumberland Valley High School
Mechanicsburg, PA06.2023
Skills
- Customer Service
- Cash Register Operation
- Quality Assurance
- Decision-Making
- Coaching and Mentoring
- Kitchen Station Restocking
- Ingredient Preparation
- Quality Assessment
- Customer Engagement
- Standards Compliance
- Team Leadership
- Verbal and Written Communication
- Attention to Detail
- Goal Establishment
- Reliable and Punctual
- Conflict Negotiation
- Team Collaboration
- Team Contribution
- Creative Thinking
- Problem-Solving
- Team Building
- Relationship Building
- Workplace Safety
- Work Coordination
- Coffee and Tea Preparation
- Supply Restocking
Timeline
Donut Maker
Duck Donuts
08.2022 - Current
Food Runner/Hostess
Flinchys
01.2021 - 07.2022
Bachelor - Psychology
West Chester University of Pennsylvania
High School Graduate - Yes
Cumberland Valley High School
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