Ava Corcoran
Wilkes-Barre
Summary
Dynamic professional with a proven track record at Sheehan’s Pharmacy, excelling in customer service and cash handling. Enhanced shopping experiences through effective communication and time management. Successfully trained new hires, boosting team efficiency. Adept at optimizing front-end performance and maintaining organized environments, ensuring seamless operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front End Associate
Sheehan’s Pharmacy
Wilkes-Barre, PA
07.2024 - Current
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory levels through regular stock checks and restocking of shelves.
- Collaborated with team members to ensure cleanliness and organization of sales floor.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Answered questions about store policies and addressed customer concerns in store and over phone calls.
- Assisted in training new hires, sharing knowledge and best practices for front end interactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Facilitated smooth transactions while operating the Pennsylvania Lottery machines.
Host
Grotto's Pizza
Wilkes-Barre, PA
07.2023 - 06.2024
- Welcomed and seated guests, ensuring an enjoyable dining experience.
- Assisted in training new hosts on customer service protocols and restaurant policies.
- Coordinated communication between kitchen staff and front-of-house team for efficient service.
- Maintained cleanliness and organization of host stand and dining area.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless as well as completing daily side work and opening and closing duties without fail.
Education
High School Diploma - Marine Biology
Monmouth University
West Long Branch, NJ07.2026
High School Diploma -
Wilkes-Barre Area Stem Academy
2021 Wolfpack Way, Wilkes-Barre, PA 1870506.2026
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Retail transactions
- Cash handling
- Excellent written and verbal communication
- Store opening and closing
Timeline
Front End Associate
Sheehan’s Pharmacy
07.2024 - Current
Host
Grotto's Pizza
07.2023 - 06.2024
High School Diploma - Marine Biology
Monmouth University
High School Diploma -
Wilkes-Barre Area Stem Academy