Dedicated Cabana Server and Head Hostess with proven customer service skills. Known for strong multitasking, reliability, and attention to detail, consistently enhancing guest experiences in high-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cabana Server
Waldameer Park & Water World
05.2024 - Current
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Managed cabana reservations and coordinated guest check-ins efficiently.
Maintained cleanliness and organization of cabanas, enhancing overall guest experience.
Assisted with food and beverage service, ensuring prompt delivery to guests.
Head Hostess
Harbor House Restaurant
02.2022 - 09.2024
Coordinated seating arrangements to optimize restaurant flow and enhance guest experiences.
Trained and supervised junior host staff to ensure adherence to service standards.
Managed reservation system, maintaining accurate records and accommodating special requests efficiently.
Developed strategies to reduce wait times during peak hours, improving overall guest satisfaction.