Ava DiBruno
Broomall
Summary
I am currently enrolled in the Esthetician course at Chrome Institute of Cosmetology. My school hours are Monday-Wednesday, from 9-5. I am available Thursday-Sunday for employment. I am eager to begin my journey in this field. I have a vast amount of experience in customer service from my years of experience hosting and serving. I am expected to graduate in February and hope to further my education with additional courses.
Overview
4
4
years of professional experience
Work History
Server
Uno Pizzeria & Grill
01.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
Anthonys at Paxon Hallow
04.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled and coordinated reservations
- Enhanced guest experience by maintaining welcoming and organized reception area.
Education
High School Diploma -
Marple Newtown Highschool
Newtown Square, PA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Time management
- Telephone etiquette
- Scheduling
- Verbal and written communication
- Hospitality services
Timeline
Server
Uno Pizzeria & Grill
01.2023 - 11.2024
Front Desk Receptionist
Anthonys at Paxon Hallow
04.2021 - 09.2021
High School Diploma -
Marple Newtown Highschool
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