Ava Freidly-Washington
Lancaster,PA
Summary
Developed skills in dynamic, customer-focused environment, consistently delivering exceptional brand representation and customer engagement. Excels in communication and relationship-building, with proven ability to adapt and thrive in fast-paced settings. Looking to transition into new role, leveraging these transferable skills to make positive impact and contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
08.2024 - Current
- Engaged customers through product demonstrations and brand storytelling.
- Assisted in maintaining visual merchandising standards to enhance store presentation.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Collaborated with team members to execute promotional events and campaigns effectively.
Server
Friendly's
08.2024 - 09.2024
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery and maintain efficient service flow.
- Managed multiple tables simultaneously, demonstrating strong time management and organizational skills.
Crew Member
McDonald's
07.2022 - 07.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Operated kitchen equipment efficiently, adhering to safety and health regulations.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in food preparation, following standardized recipes for consistency and quality.
- Handled cash register transactions accurately, ensuring proper cash management procedures.
Education
High School Diploma -
Penn Manor High School
Millersville, PA05.2024
Skills
- Customer service
- Effective communicator
- Team leadership qualities
- Goal-oriented mindset
- Target audience identification
- Customer engagement
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
08.2024 - Current
Server
Friendly's
08.2024 - 09.2024
Crew Member
McDonald's
07.2022 - 07.2024
High School Diploma -
Penn Manor High School
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