Ava Kloock
Pittsburgh
Summary
Outgoing student pursuing part-time employment with skills in customer service and communication
Overview
4
4
years of professional experience
Work History
Pool Attendant
Trident
Oakland
05.2023 - Current
- Monitored pool area for safety and cleanliness throughout daily operations.
- Assisted guests with poolside requests, ensuring excellent customer service.
- Maintained pool equipment, checking functionality and cleanliness regularly.
Dog Walker
Families in my neighborhood
Oakland
04.2023 - Current
- Monitored dog behavior during walks, addressing any issues promptly and effectively.
- Walked multiple dogs daily, ensuring safety and comfort during outings.
- Coordinated with pet owners to understand specific needs and preferences for each dog.
Customer Service Representative
Campgaw Mountain Ski Area
Mahwah
12.2021 - Current
- Assisted customers with inquiries and provided product information.
- Educated customers about promotions, services, and policies clearly and concisely.
- Resolved customer complaints through effective communication and problem-solving.
Babysitter
Families In The Community
Oakland
08.2021 - Current
- Supervised children during playtime, ensuring safety and engagement.
- Prepared healthy snacks and meals following dietary guidelines.
- Maintained a clean, safe environment for children's activities and playtime.
Education
High School Diploma -
University of Pittsburgh
Pittsburgh, PA05-2029
Skills
- Customer service
- Communication
- Teamwork and collaboration
- Equipment maintenance
- Time management
- Problem resolution
Timeline
Pool Attendant
Trident
05.2023 - Current
Dog Walker
Families in my neighborhood
04.2023 - Current
Customer Service Representative
Campgaw Mountain Ski Area
12.2021 - Current
Babysitter
Families In The Community
08.2021 - Current
High School Diploma -
University of Pittsburgh