Ava Laumakis
Downingtown
Summary
Polished professional, proactive and hardworking. Team oriented with strong leadership qualities
Overview
7
7
years of professional experience
Work History
Lead Teacher
Bright Horizons
02.2023 - Current
- Provide support to staff and lead teachers by preparing materials, assisting with assignments and engaging with the children
- Organization throughout classrooms, playgrounds, the front desk and kitchen
- Work as a team player to provide additional support to those who need it
- Reinforcing concepts, rules, and expectations in the classroom
- Communication with leadership, staff, children and parents
- Being present
- Building relationships
Internship
Valley Youth House
05.2022 - 08.2022
- Worked closely with both male and female youth
- Assisted youth with life skills such as grocery shopping, cooking, cleaning, self-care, money management, etc
- Took youth to job interviews, college tours, doctors appointments and the bank
- Cleaned, painted and organized all areas of the house
Hostess
Dolce Zola
02.2022 - 06.2022
- All areas of customer service and satisfaction, including telephone inquiries, scheduling and confirmation of reservations, takeout orders and general inquiries
- Communication with all team members, including servers and managers, regarding anticipated needs, large parties and special requests
- Accommodate guests with children and special needs to promote a comfortable dining experience
- Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests
- Enhanced guests' experiences by fulfilling special requests during visits
Nanny
Childcare
03.2020 - 01.2022
- Extensive in-home childcare responsibilities, including organizing their day by adhering to a routine for optimal productivity, cooking, cleaning, bathing, etc
- Worked on specific skills to meet their needs such as speech, motor skills, letters and numbers
Hostess
World of Beer
08.2020 - 02.2021
- All areas of customer service and satisfaction, including telephone inquiries, scheduling and confirmation of reservations, takeout orders and general inquiries
- Communication with all team members, including servers and managers, regarding anticipated needs, large parties and special requests
- Accommodate guests with children and special needs to promote a comfortable dining experience
- Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests
- Enhanced guests' experiences by fulfilling special requests during visits
Cashier/ Textbook clerk
West Chester University Bookstore
08.2018 - 01.2020
- Customer service- Assisting customers to find specific products, answered questions and offered advice, including account updates, new service additions and promotional offers
- Managed store register- Including processing purchases and returned items in accordance with store policy
- Resolution of issues with cash registers, card scanners, and printers
- Completed daily recovery tasks, inventory, restocking and loss prevention
Hostess
Dufer's Tavern
05.2018 - 08.2019
- All areas of customer service and satisfaction, including telephone inquiries, scheduling and confirmation of reservations, takeout orders and general inquiries
- Communication with all team members, including servers and managers, regarding anticipated needs, large parties and special requests
- Accommodate guests with children and special needs to promote a comfortable dining experience
- Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests
- Enhanced guests' experiences by fulfilling special requests during visits
Education
High School -
West Chester East High School
West Chester, PAB.S. - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA08.2022
Skills
- Excellent communication
- Organized
- Resourceful
- Detail oriented
- Team player
- Leader
- Sensitive and compassionate
- Time oriented
Timeline
Lead Teacher
Bright Horizons
02.2023 - Current
Internship
Valley Youth House
05.2022 - 08.2022
Hostess
Dolce Zola
02.2022 - 06.2022
Hostess
World of Beer
08.2020 - 02.2021
Nanny
Childcare
03.2020 - 01.2022
Cashier/ Textbook clerk
West Chester University Bookstore
08.2018 - 01.2020
Hostess
Dufer's Tavern
05.2018 - 08.2019
B.S. - Criminal Justice
West Chester University of Pennsylvania
High School -
West Chester East High School
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