Ava Leone
Beaver Falls
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hallmark Gold Crown
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Team Member
Panera Bread
10.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
Education
Bachelor of Arts - Criminal Justice And Sociology
Geneva College
Beaver Falls, PA05-2028
High School Diploma -
Erie Homeschool Association
Erie, PA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Sales expertise
Accomplishments
- Design - Responsible for creative design of the store
- Trained and mentored 6 employees.
Timeline
Sales Associate
Hallmark Gold Crown
01.2023 - Current
Team Member
Panera Bread
10.2021 - 05.2022
Bachelor of Arts - Criminal Justice And Sociology
Geneva College
High School Diploma -
Erie Homeschool Association
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