Ava Melchior
Springfield
Summary
Floral Department Manager with a proven track record at Giant Food Stores, excelling in floral inventory management and customer service excellence. Skilled in collaborating with a team and enhancing product quality, I consistently improved customer satisfaction through personalized customer interactions based on different needs. Committed to maintaining high standards within the work place.
Overview
4
4
years of professional experience
Work History
Floral Department Manager
Giant Food Stores
10.2025 - Current
- Managed floral inventory, ensuring freshness and quality of products.
- Assisted customers with floral arrangements, providing personalized recommendations.
- Coordinated daily operations within the floral department to maintain efficiency.
- Trained new staff on daily department procedures and best practices for floral care.
- Monitored supply levels, placing orders to prevent stock shortages and overages.
- Conducted inventory audits to support accurate stock management.
Bakery Associate
Giant Food Stores
05.2025 - 10.2025
- Assisted in daily bakery operations, ensuring compliance with food safety standards.
- Prepared and displayed baked goods attractively to enhance customer experience.
- Managed inventory levels, restocking supplies to maintain product availability.
- Trained new associates on bakery procedures and equipment usage for efficiency.
- Opened and managed the department with efficiency and proper procedural care.
Floral Associate
Giant Food Stores
11.2023 - 10.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store displays and products.
- Effectively collaborated with team members to ensure productivity.
- Maintained and ensured the quality of fresh products.
Produce Associate
Giant Food Stores
11.2023 - 08.2024
- Handled and packaged fresh products with high standards of cleanliness and safety, adhering to all health code and safety regulations for food handling.
Associate
Dairy Queen
05.2023 - 11.2023
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Handled fresh food with care and compliance for all health code regulations.
Personal Shopper
Giant Food Stores
10.2021 - 03.2023
- Fulfilled customer orders in a timely and efficient manner.
- Facilitated the department while managing shoppers and fulfilling customer needs.
Education
No Degree - Secondary Education
West Chester University of Pennsylvania
West Chester, PAHigh School Diploma -
Springfield High School
Springfield, PA06-2024
Skills
- Floral inventory management
- Customer service excellence
- Floral arrangement design
- Staff training and development
- Quality control processes
- Team collaboration skills
- Fresh product handling
- Sales strategy implementation
Timeline
Floral Department Manager
Giant Food Stores
10.2025 - Current
Bakery Associate
Giant Food Stores
05.2025 - 10.2025
Floral Associate
Giant Food Stores
11.2023 - 10.2025
Produce Associate
Giant Food Stores
11.2023 - 08.2024
Associate
Dairy Queen
05.2023 - 11.2023
Personal Shopper
Giant Food Stores
10.2021 - 03.2023
No Degree - Secondary Education
West Chester University of Pennsylvania
High School Diploma -
Springfield High School