Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Serafino

Broomall

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

4
4
years of professional experience

Work History

Server

PJ Whelihan's
Broomall
09.2024 - 06.2025
  • Took orders from customers accurately and in a timely manner.
  • Worked with other restaurant staff members to ensure efficient operations and side work was done each shift.
  • Made sure that each guest was served correctly and efficiently.
  • Informed customers of daily specials and signature menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Formed relationships with regulars that would come in.

Server

Fresco Pizza and Grill
Newtown Square
09.2023 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took food orders, and promoted food options.

Hostess

PJ Whelihan's
Newtown Square
09.2022 - 08.2023
  • Greeted guests upon arrival and escorted them to their tables.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Took to go orders.
  • Bussed tables for servers.

Server/ Cashier

Capo’s pork and sausage
Chadds Ford
08.2021 - 06.2022
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Helped make food, and prepare it for each week.

Education

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Customer service
  • Food safety practices
  • Guest engagement
  • Strong work ethic
  • Order management
  • Menu knowledge
  • Time management
  • Team collaboration
  • Attention to detail

Timeline

Server

PJ Whelihan's
09.2024 - 06.2025

Server

Fresco Pizza and Grill
09.2023 - 06.2024

Hostess

PJ Whelihan's
09.2022 - 08.2023

Server/ Cashier

Capo’s pork and sausage
08.2021 - 06.2022

West Chester University of Pennsylvania
Ava Serafino