Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ava Steele

Brogue

Summary

Dedicated server with exceptional customer service skills, ensuring order accuracy and cash handling integrity. Committed to enhancing guest satisfaction in high-volume dining environments.

Overview

3
3
years of professional experience

Work History

Server

Bonkeys Icecream
Red Lion, PA
03.2023 - Current
  • Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction.
  • Operated cash register efficiently, ensuring accurate transactions and maintaining financial integrity.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery, improving service flow.
  • Trained new staff on menu items and point-of-sale systems, fostering team development and performance consistency.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.

Hostess

Cracker Barrell
York, PA
12.2023 - 04.2024

Greeted and seated guests promptly to enhance overall dining experience.

  • Managed waitlist efficiently, ensuring timely seating for all patrons.
  • Communicated effectively with servers and kitchen staff to coordinate guest needs.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Handled guest inquiries and complaints with professionalism and courtesy.
  • Monitored dining room flow to optimize seating arrangements during peak hours.

Gymnastics Coach

Skyline Gymnastics Center
York, PA
01.2023 - 05.2023
  • Developed individualized training plans to enhance athlete performance and skill progression.
  • Conducted routine assessments of gymnasts' abilities to tailor coaching strategies effectively.
  • Led team practices, fostering a collaborative environment to improve group dynamics and performance.
  • Mentored junior coaches, sharing best practices for effective teaching techniques and athlete management.

Education

Associate of Arts - Marketing

Shippensburg University of Pennsylvania
Shippensburg, PA
05.2028

High School Diploma -

Red Lion Area Senior High School
Red Lion, PA
05.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • High volume dining
  • Order accuracy
  • Food safety practices
  • Table bussing
  • Guest seating

Languages

English
Native or Bilingual
Spanish
Elementary
French
Elementary

Timeline

Hostess

Cracker Barrell
12.2023 - 04.2024

Server

Bonkeys Icecream
03.2023 - Current

Gymnastics Coach

Skyline Gymnastics Center
01.2023 - 05.2023

Associate of Arts - Marketing

Shippensburg University of Pennsylvania

High School Diploma -

Red Lion Area Senior High School
Ava Steele