Ava Woodsmall
Glenmoore
Summary
Highly motivated and collaborative professional with a strong work ethic. Thrives in well-structured environments, fostering positive relationships with colleagues. Skilled in guiding and motivating teams through small leadership positions. Possesses excellent problem-solving abilities and a drive to consistently deliver high-quality work. Ambitious and determined to efficiently accomplish tasks and achieve success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Outback Steakhouse
02.2023 - 01.2025
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
IHOP
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Sales Associate
Cosmoprof
02.2022 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Waitress/Server
Marchwood Tavern
07.2021 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Nudy's Cafe
11.2020 - 02.2021
- Part time waitress
Education
Esthetics - Esthetics
Jean Madeline Aveda Institute
Bensalem, PAHigh school diploma - undefined
Bishop Shanahan High school
Downingtown, PA06.2021
Skills
- Experience with Children (5 years)
- Babysitting (5 years)
- Animal Care (10 years)
- Pet Care
- Restaurant Experience
- Waitress (1 year)
- Server (1 year)
Certification
- RAMP certification
- July2021 to July2023
Timeline
Restaurant Team Member
Outback Steakhouse
02.2023 - 01.2025
Server
IHOP
06.2022 - 09.2022
Retail Sales Associate
Cosmoprof
02.2022 - 05.2022
Waitress/Server
Marchwood Tavern
07.2021 - 08.2021
Waitress
Nudy's Cafe
11.2020 - 02.2021
High school diploma - undefined
Bishop Shanahan High school
Esthetics - Esthetics
Jean Madeline Aveda Institute
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