Avery Bigelow
Muncy
Summary
Compassionate Patient Care Technician with experience at Geisinger Medical Center, skilled in vital signs monitoring and patient observation. Demonstrated adaptability in high-pressure situations, enhancing patient satisfaction through attentive care. Proven ability to train new staff, fostering a collaborative environment while ensuring safety and comfort for all patients.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Geisinger Medical Center
05.2024 - Current
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Maintained cleanliness and organization of patient rooms and common areas to promote hygiene.
- Supported mobility of patients through safe transfer techniques and use of assistive devices.
- Responded promptly to patient needs, demonstrating adaptability in high-pressure situations.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Cashier
Target
09.2021 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to improve service delivery standards.
- Trained new cashiers on operational procedures and customer service techniques.
- Monitored inventory levels at checkout, reporting shortages to management promptly.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Bachelor of Science in Nursing (BSN)
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2027
High School Diploma -
Muncy Junior/Senior High School
Muncy, PA06-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Timeline
Patient Care Technician
Geisinger Medical Center
05.2024 - Current
Customer Service Cashier
Target
09.2021 - 04.2025
No Degree - Bachelor of Science in Nursing (BSN)
Bloomsburg University of Pennsylvania
High School Diploma -
Muncy Junior/Senior High School