Axel Vera
York
Summary
Friendly candidate with passion for better and facilitating guest satisfaction. Hardworking and flexible individual. Developed strong communication and problem-solving skills in fast-paced environments. Skilled in managing administrative tasks, handling inquiries, and providing exceptional service.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Planet Fitness
09.2023 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Retail Sales Associate
Old Navy
10.2022 - 04.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Resolved customer complaints professionally, fostering trust and loyalty among clientele.
Locker Room Attendant
The Powelton Club
04.2022 - 07.2022
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
Education
Associate of Science - Exercise Science
Harrisburg Area Community College
Harrisburg, PA05-2025
High School Diploma -
Arlington High School
1157 Rte 55, Lagrangeville, NY 1254006-2022
Skills
- Problem-solving skills
- Guest relations
- Spanish speaking
- Time management
- Critical thinking
Languages
Spanish
Limited Working
Timeline
Front Desk Associate
Planet Fitness
09.2023 - Current
Retail Sales Associate
Old Navy
10.2022 - 04.2023
Locker Room Attendant
The Powelton Club
04.2022 - 07.2022
Associate of Science - Exercise Science
Harrisburg Area Community College
High School Diploma -
Arlington High School
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