Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayaaz Azizdin

Mechanicsburg,Pa

Summary

Dynamic customer service professional with a strong fashion sense and proven ability to enhance the shopping experience at Journeys Shoe Store. Skilled in consultative sales and relationship building, I consistently exceeded sales targets while fostering repeat business through personalized service and effective communication. Adaptable and reliable, I thrive in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Shoe Sales Associate

Journeys Shoe Store
02.2025 - Current
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Conducted regular price checks, keeping customers informed of current promotions and discounts available.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Participated in ongoing product training sessions to stay well-informed about new footwear arrivals and upcoming releases from popular brands.

Frozen Yogurt Shop Worker

SweetFrog Premium Frozen Yogurt
06.2024 - 09.2024
  • Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
  • Maintained a clean and welcoming environment for patrons through regular cleaning and organization tasks.
  • Boosted sales by upselling toppings, promoting limited-time offers, and suggesting popular flavor combinations.
  • Expanded repeat business by building rapport with customers through friendly interactions and personalized recommendations.
  • Enhanced customer satisfaction by providing efficient and friendly service at the frozen yogurt shop.
  • Ensured food safety standards were met by regularly sanitizing workstations and equipment.
  • Actively participated in staff meetings, contributing ideas for improvements in operations or customer experience.
  • Maintained up-to-date knowledge of industry trends to stay competitive within the frozen yogurt market.
  • Trained new employees on store procedures, ensuring consistency across all team members'' performance levels.
  • Provided exceptional customer service, addressing concerns and answering questions with patience and professionalism.
  • Resolved customer complaints with professionalism, working towards solutions that satisfied both parties involved.
  • Handled high-pressure situations calmly during peak hours, maintaining excellent customer service despite increased stress levels.
  • Assisted in inventory management to ensure adequate stock levels and minimize waste.
  • Developed strong product knowledge to assist customers in making informed decisions about their frozen yogurt choices.
  • Prepared fresh ingredients daily for toppings bar, ensuring quality and variety for customers.
  • Contributed to team success by effectively collaborating with coworkers during peak hours.

Customer Service Representative

Duck Donuts
11.2023 - 04.2024
  • Handled and resolved complaints quickly, ensuring high-quality service.
  • Established and maintained client rapport by utilizing quality customer service.
  • Evaluated data to identify trends and determine customer service needs.
  • Provided excellent customer service, fostering repeat business from satisfied patrons.
  • Maintained in-store presence to provide excellent customer service.
  • Increased revenue through effective customer service and inventory management.
  • Answered client queries and complaints to provide strong customer service.
  • Collaborated with customer service personnel to optimize outbound efforts.

Education

None - Health And Physical Fitness

Cumberland Valley Highschool
Mechanicsburg, PA

Skills

  • Fashion sense
  • Brand awareness
  • Stock replenishment
  • Organization
  • Customer experience management
  • Customer service
  • Store maintenance
  • Sales promotion
  • Hospitality and accommodation
  • Footwear fitting
  • Product comparisons
  • Department organization
  • Customer assistance
  • Excellent written and verbal communication
  • Friendly and helpful
  • Engaging with diverse customers
  • Product and service sales
  • POS software
  • Basic mathematics
  • Cash handling
  • Teamwork
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Strong communication and interpersonal skills
  • Cleaning and sanitizing
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Team cooperation
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Goal driven
  • Relationship building
  • Flexible hours
  • Store opening and closing
  • Safety and cleanliness standards

Timeline

Shoe Sales Associate

Journeys Shoe Store
02.2025 - Current

Frozen Yogurt Shop Worker

SweetFrog Premium Frozen Yogurt
06.2024 - 09.2024

Customer Service Representative

Duck Donuts
11.2023 - 04.2024

None - Health And Physical Fitness

Cumberland Valley Highschool
Ayaaz Azizdin