Ayana Starks
Philadelphia
Summary
Dedicated licensed mental health therapist with a strong foundation in clinical care, case coordination, and administrative support. Skilled in clinical assessment, treatment planning, and documentation. Brings a strong understanding of medical necessity criteria, insurance documentation, and client advocacy. Excels in interdisciplinary collaboration, progress monitoring, and maintaining regulatory compliance. Eager to transition into Utilization Review to support quality care through clinical oversight and care coordination.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Therapist
Thriveworks
03.2024 - Current
- Conduct biopsychosocial assessments and diagnose mental health conditions using DSM-5 criteria.
- Develop individualized treatment plans based on clinical needs and measurable objectives.
- Communicated with internal and external stakeholders to align on patient treatment plans.
- Participate in ROI (Release of Information) processes in coordination with administrative staff.
- Document clinical services and ensure compliance with HIPAA standards.
Outpatient Clinician
Intercultural Family Services
08.2021 - 02.2024
- Provided therapeutic services to clients with diverse mental health needs.
- Completed detailed and timely documentation supporting utilization review processes.
- Collaborated with medical and admin teams for file maintenance, insurance validation, and service coordination.
- Supported discharge planning and referrals to community-based resources.
- Prepared and reviewed recovery plans, discharge summaries, and case documentation for audits.
Emotional Support Intern
Crefeld School
08.2020 - 07.2021
- Provided individual therapy to adolescent students in a school setting.
- Collaborated with students to develop realistic goals related to improving mental health and academic performance.
- Maintained client records and documentation systems in compliance with confidentiality protocols.
Behavioral Health Technician
Merakey
03.2020 - 07.2021
- Supported youth with intellectual and developmental disabilities using evidence-based interventions.
- Delivered behavior support in home and school settings in alignment with treatment goals.
- Recorded detailed progress notes and collaborated with multi-disciplinary teams to evaluate outcomes.
Education
Master of Science - Community and Trauma Counseling
Thomas Jefferson University
Philadelphia, PABachelor of Science - Psychology
Thomas Jefferson University
Philadelphia, PASkills
- Proficient knowledge of HIPAA, confidentiality, and compliance regulations
- Clinical documentation & case review
- Knowledge of DSM-5, ICD-10, and medical necessity standards
- Electronic data entry & records management (HIPAA-compliant)
- Proficient Microsoft Office Suite & Google Workspace
- Strong written and verbal communication
- Time management and multitasking
- Strong interpersonal skills
Certification
- Licensed Professional Counselor in Pennsylvania
Timeline
Therapist
Thriveworks
03.2024 - Current
Outpatient Clinician
Intercultural Family Services
08.2021 - 02.2024
Emotional Support Intern
Crefeld School
08.2020 - 07.2021
Behavioral Health Technician
Merakey
03.2020 - 07.2021
Master of Science - Community and Trauma Counseling
Thomas Jefferson University
Bachelor of Science - Psychology
Thomas Jefferson University