Ayinda Cheek
Philadelphia
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs. Experienced in working with the mental health, homeless, substance addicted, elderly and youth populations.
Overview
11
11
years of professional experience
Work History
Service Coordinator
United Disability Services
Lancaster
11.2024 - Current
- Conduct client assessments to identify service requirements and appropriate resources.
- Create plans to propose solutions to problems related to efficiency, costs or profits.
- Coordinate service schedules and appointments with clients.
- Manage a caseload of up to 60 clients and address all issues and concerns.
- Travel the Philadelphia area to connect with clients for bi-annual home visits, and necessary pop up visits.
Truancy Case Manager
Intercultural Family Services, Inc.
Philadelphia
09.2019 - 10.2024
- Conduct intakes for new referrals to apply case management services for the family
- Gather and assess client's personal and clinical information for admission decisions
- Collaborate with DHS and The School District of Philadelphia to follow guidelines implemented for active truancy cases
- Conduct SAIP conferences to initiate truancy
- Monitor and document attendance records, interim reports, report cards, court orders, and service plans to comply with DHS guidelines
- Maintain required data entry and manual files for all assigned cases
- Conduct monthly home visits and school visits for all assigned clients
- Build relationships and act as a point of contact with families, school counselors, DHS workers, teachers, therapists and all other out-patient service providers assigned to client
- Prepare client for truancy court by creating a detailed court report to support the family and address their specific circumstances
- Advocate for students with IEP’s to ensure their needs are being met if barriers arise
- Arrange meetings to address barriers and set educational goals
- Provide education counseling to support alternative educational programs, credit recovery, summer internships and employment
- Implement truancy intervention with incentives, attendance contracts, daily reporting depending on the tier of truancy.
Resident Coordinator
Horizon House
Philadelphia
02.2017 - 09.2019
- Enrollment of all new admissions and completion of admission paperwork
- Facilitate participant growth and development toward self-sufficiency in daily living skills, socialization and community living
- Document learning process and monitor client growth
- Implement direct service plans and indirect care based on patient needs
- Collaborate with community services to break barriers for the mental health population
- Incorporate appropriate outpatient services as needed
- Coordinate staff and resident events (social engagement, mental health awareness, etc.)
- Develop workshops related to financial independence and anger management
- Provide resources to participants which collides with their personal needs.
Lead Residential Treatment Facility Counselor
Wordsworth Academy
Philadelphia
07.2015 - 11.2016
- Responsible for supervision of residential staff, coordinating floor activities, providing instruction
- Completing the proper intake and supervision of assigned youth categorized by their behavior barriers or mental development
- Develop healthy, supportive relationships with each client based on their individual needs
- Conduct assessments to document progress throughout treatment plan
- Reduce the rate of hands on strategies used among assigned clients
- Collaborate with families on establishing release date and required programs.
Therapeutic Staff Support
KMS Staffing
Philadelphia
09.2014 - 06.2015
- Implement therapeutic and crisis intervention support for assigned client identified with behavioral difficulties and/or intellectual disabilities
- Develop safe spaces and teach healthy communication for clients to properly express themselves
- Bring focus to character building and actively involve client with decision making
- Observe client in classroom setting to identify behavioral issues and emotional triggers
- Apply interventions to address behavioral barriers.
Education
Bachelors of Arts in Criminology -
Indiana University of Pennsylvania
Indiana, PA05.2014
Skills
- Social Work
- Relationship Building
- Problem resolution
- Emotional Support
- Case management
- Time management
- Effective communication
- Advocacy skills
Timeline
Service Coordinator
United Disability Services
11.2024 - Current
Truancy Case Manager
Intercultural Family Services, Inc.
09.2019 - 10.2024
Resident Coordinator
Horizon House
02.2017 - 09.2019
Lead Residential Treatment Facility Counselor
Wordsworth Academy
07.2015 - 11.2016
Therapeutic Staff Support
KMS Staffing
09.2014 - 06.2015
Bachelors of Arts in Criminology -
Indiana University of Pennsylvania