Versatile and results-driven professional with experience in healthcare liaison, education, and client support. Skilled in cultural competency, case management, and scheduling coordination. Strong communicator with a proven ability to assist diverse populations and build community partnerships.
-provided culturally competent services to a diverse population of clients with different cultural backgrounds and languages
-worked closely with local healthcare centers to refer and schedule medical appointments for clients
-managed internal scheduling system to keep appointments organized and coordinate transportation among staff
-directed the efforts of Health Aide role to ensure transportation was provided and clients were given clear details and information about their medical appointments
-kept detailed, up-to-date case notes to ensure compliance with federal program requirements
-problem solved emergent client medical needs as they arose
-maintained relationships with community health partners
-assisted clients in navigating/understanding local and federal benefits programs.
-taught clients how to grocery shop, connecting them with culturally appropriate grocery stores and clothing stores
-worked closely with case managers to promote self-sufficiency for clients within 90 days of arrival to the US.
-provided transportation for clients as needed.
-assisted clients when they first arrived at the airport by providing a welcoming presence, driving them to their new residence, and ensuring the readiness of a culturally appropriate meal upon arrival
-Marker specific orders following assignments.
-Verified information on header tickets to ensure the correct tickets are with the order, accurately mark orders.
-Followed safety guidelines and compliance rules within department.
-Maintained a clean work area.
-Worked in different area (worked as a Unit IDer, Shipper and Picker).
-Works well independently and with others
-Results driven
-Flexible and willing to learn
-Ability to learn new technologies quickly
-Problem solving and critical thinking
Time management and organization