B Graham
Philadelphia
Summary
Adept at enhancing team performance and food quality at Mikes Tables, I excel in workplace safety and effective communication. My background includes streamlining operations at UPS and elevating retail presentation at Willowgrove Mall, demonstrating a proven ability to multitask and foster continuous improvement.
Overview
5
5
years of professional experience
Work History
Food Service Associate
Sweet Green
05.2023 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
Cook Trainer
Mikes Tables
05.2021 - 02.2022
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Cooked same meals over and over during shifts with exact quality results.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Retail Merchandiser
Willowgrove Mall
02.2020 - 08.2021
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Shift Coordinator
UPS
05.2020 - 01.2021
- Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.
- Coordinated cross-departmental collaboration for seamless operations during shifts.
Skills
- Workplace safety
- Task delegation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Adaptability and flexibility
- Analytical thinking
- Professionalism
- Public speaking
- Continuous improvement
- Problem-solving aptitude
- Maintain equipment
Timeline
Food Service Associate
Sweet Green
05.2023 - Current
Cook Trainer
Mikes Tables
05.2021 - 02.2022
Shift Coordinator
UPS
05.2020 - 01.2021
Retail Merchandiser
Willowgrove Mall
02.2020 - 08.2021