Bailey McDonald
Duquesne
Summary
Dynamic and compassionate healthcare professional with a diverse background, including roles at Allegheny Health Network and Continuum Pediatric Nursing. Excelled in patient care, vital signs monitoring, and staff scheduling. Improved client satisfaction through attentive service and efficient problem-solving. Skilled in team management and conflict resolution, enhancing operational efficiency and patient experience.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Allegheny Health Network
06.2024 - 10.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care
Package Handler
Amazon
02.2024 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Mortician
Samuel J Jones Funeral Home
12.2021 - 07.2022
- Improved client satisfaction by providing compassionate and professional funeral services.
- Maintained accurate records of all deceased individuals, ensuring proper documentation and organization.
- Developed strong relationships with local hospices, hospitals, and nursing homes to provide timely end-of-life services.
- Facilitated grief support groups for those who experienced loss, fostering connections among participants.
- Led and directed funeral and graveside services.
Toddler Room Teacher
Precious Angels Daycare
06.2021 - 01.2022
- Conducted regular safety checks of the classroom environment to ensure compliance with state licensing regulations as well as center policies.
- Assessed developmental progress through regular observations, documenting results in detailed reports for parents and administrators.
- Prepared children for transition into preschool by introducing foundational concepts such as letter recognition, counting, shapes, colors, and basic social skills through engaging lessons and activities.
- Promoted language acquisition by incorporating songs, stories, and games into the curriculum focused on vocabulary expansion and proper sentence structure.
Scheduling Coordinator
Exurbia Home HealthCare
10.2018 - 06.2021
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Home Health Aide
Continuum Pediatric Nursing
01.2017 - 11.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Emergency Medicine
Pennsylvania Center For Emergency Medicine
UPMC East- Monroeville, PaHigh School Diploma -
West Mifflin Area High School
West Mifflin, PA06.2016
Skills
- Vital signs monitoring
- BLS/CPR certification
- Patient observation
- Blood glucose testing
- Staff Scheduling
- Fast Learning
- Mortuary Operations
- Team Management
- Organization
- Conflict Resolution
- Active listening
- Compassionate care
- Problem-solving
- Data entry
- Attention to detail
Timeline
Patient Care Technician
Allegheny Health Network
06.2024 - 10.2024
Package Handler
Amazon
02.2024 - 06.2024
Mortician
Samuel J Jones Funeral Home
12.2021 - 07.2022
Toddler Room Teacher
Precious Angels Daycare
06.2021 - 01.2022
Scheduling Coordinator
Exurbia Home HealthCare
10.2018 - 06.2021
Home Health Aide
Continuum Pediatric Nursing
01.2017 - 11.2017
Emergency Medicine
Pennsylvania Center For Emergency Medicine
High School Diploma -
West Mifflin Area High School
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