Barbara Hicks
TITUSVILLE
Summary
Professional with extensive nursing supervisory experience and a solid understanding of federal, state, and local healthcare regulations. Demonstrates effective communication and collaboration skills, enhancing team engagement and productivity. Proven clinical expertise and leadership abilities, proficient in chart updates, medication monitoring, and multidisciplinary teamwork to optimize patient care. Committed to quality service delivery, conflict resolution, and continuous learning in dynamic healthcare environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Nursing/Medicine Assisted Treament
Prime care Medical
Seagertown
11.2024 - Current
- Collaborated with other healthcare staff members to ensure continuity of care for inmates.
- Maintained accurate records of patient care services rendered in compliance with facility policies and procedures.
- Monitored vital signs such as temperature, heart rate, respiration rate, during routine visits or hospitalizations.
- Adhered strictly to safety protocols while providing medical treatments in a secure environment.
- Coordinated referrals for outside medical specialists when needed.
- Provided guidance and support to correctional officers regarding basic healthcare issues concerning inmates.
- Identified changes in an inmate's condition and reported them to the physician or nurse practitioner immediately.
- Provided nursing care to inmates with acute and chronic illnesses including diabetes, hypertension, HIV and AIDS, mental health disorders.
- Performed medical rounds on a daily basis to assess the overall condition of inmates.
- Counseled inmates regarding their emotional wellbeing and behavior modification techniques.
- Assessed and monitored inmates' physical, psychological, and medical health conditions.
- Assisted with emergency response procedures when necessary.
- Responded promptly to emergency situations involving inmate injuries or illness.
- Evaluated inmates for suicidal ideation or other mental health concerns; referred to appropriate healthcare professionals when indicated.
- Administered medications as prescribed by physicians and documented medication administration in accordance with policy.
- Ensured that all required documentation was completed accurately within established timeframes according to facility policy.
- Identified issues related to mental health conditions and recommended specific therapies for patients.
- Assessed prisoners suffering injuries through falls, stabbings or other means and stabilized each prior to transport to nearest medical facility.
- Cared for prisoners suffering from contagious illnesses or conditions, including influenza, lice, and gastrointestinal bugs.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Director of Nursing
Rolling Fields Eldercare Community
Conneautville
09.2023 - 05.2024
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Monitored development, implementation and updates of individualized care plans.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Communicated with patients with compassion while keeping medical information private.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
Senior Professional Staff Nurse
UPMC Northwest
Seneca
04.2020 - 07.2023
- Coordinated discharge planning activities for psychiatric patients.
- Assessed client responses to medication regimes and reported any adverse reactions.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Participated in interdisciplinary team meetings to discuss treatment plans and goals for each patient.
- Conducted psychosocial assessments to determine appropriate interventions.
- Collaborated with other healthcare professionals to develop individualized treatment plans.
- Administered medications according to physician orders.
- Assisted in developing individual rehabilitation plans for clients based on their needs.
- Provided emotional support to family members of psychiatric patients during difficult times.
- Educated families on the diagnosis, management, and prevention of mental illness.
- Advised family members on available community resources that can help them manage their loved one's condition.
- Maintained accurate documentation of patient care services provided in accordance with agency policy and procedures.
- Assisted with crisis intervention when needed.
- Developed education materials about psychiatric illnesses for use by staff and clients.
- Coached clients on healthy coping skills such as relaxation techniques or stress management strategies.
- Monitored patient progress and adjusted treatments as needed.
- Performed physical and mental assessments of psychiatric patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Provided leadership support for new staff members by orienting them to the unit.
- Ensured compliance with applicable laws, regulations, standards of practice and organizational policies.
- Utilized critical thinking skills to identify problems or potential problems related to patient care.
- Maintained current knowledge of professional standards, trends, evidence-based practice guidelines and regulatory requirements.
- Contributed to interdisciplinary rounds by providing input regarding patient progress towards goals and interventions implemented during shift.
- Collaborated closely with physicians in order to provide optimal patient outcomes.
- Monitored the performance of assigned staff members in order to ensure adherence to established protocols and procedures.
- Facilitated communication among physicians, nurses, ancillary staff, families, and other healthcare personnel involved in patient's care.
- Provided direct patient care, including assessment, medication administration and documentation of care.
- Conducted daily shift report to ensure continuity of care between shifts and departments.
- Acted as a clinical resource to other nursing staff.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
Registered Nurse
Corry Memorial Hospital
Corry
08.2017 - 03.2020
- Educated patients and families about health maintenance and disease prevention.
- Provided compassionate end-of-life care for terminally ill patients.
- Facilitated discharge planning process to ensure continuity of care after leaving the facility.
- Ensured compliance with hospital policies and procedures related to safety and infection control measures.
- Developed individualized plans of care based on each patient's needs.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Performed initial assessment of patients in the Emergency Department, including vital signs and medical history.
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Provided emotional support for patients and their families during times of stress.
- Assessed changes in patient condition and notified physician as needed.
- Ensured proper handling of specimens for laboratory testing.
- Maintained accurate records of all assessments, treatments, medications administered, and other pertinent information related to patient's care.
- Administered medications as prescribed by physicians.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Assisted in minor surgical procedures and provided post-operative care, ensuring optimal patient outcomes.
Outpatient Registered Nurse, Mental Health
Corry Counseling
Corry
08.2015 - 04.2017
- Utilized evidence-based practice guidelines when providing direct patient care within the perioperative setting.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Provided emotional support and comfort to families during difficult times.
- Performed triage assessments of walk-in patients in a clinic setting.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Developed educational materials for use in teaching sessions with patients or their families.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Conducted intake assessments with patients and relatives to gather case history.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
Psychiatric Registered Nurse
Clarion Psychiatric Center
Clarion
08.2011 - 07.2015
- Counseled families on how best to support their loved ones suffering from a mental illness.
- Educated staff members about current trends in psychiatry practice through lectures, seminars and workshops.
- Maintained detailed records of all interactions with patients including medical history, diagnoses, treatments prescribed, progress notes and discharge summaries.
- Conducted regular assessments of patient progress towards treatment goals.
- Consulted with family members regarding appropriate care options for their loved one.
- Provided crisis intervention services as needed for acute issues such as suicide attempts or hallucinations.
- Assessed patient needs and developed individualized treatment plans accordingly.
- Observed behavior patterns of individuals exhibiting psychotic or depressive symptoms to identify possible causes or triggers for the behaviors.
- Facilitated therapeutic activities to promote socialization among patients.
- Assisted patients in transitioning back into their home environment upon completion of a course of treatment.
- Developed individualized care plans based on patient needs and preferences.
- Provided patient education on mental health, medications, lifestyle changes, self-care techniques and stress management.
- Evaluated the effectiveness of interventions by monitoring changes in patient's moods, behaviors and overall functioning.
- Collaborated with physicians, psychiatrists, psychologists and other healthcare professionals in providing patient care.
- Advised families on available community resources that can provide additional support after discharge from the facility.
- Assessed and monitored psychiatric patients' physical and mental health conditions.
- Utilized evidence-based practices when developing treatment plans for each patient.
- Performed physical exams according to hospital protocols.
- Participated in team meetings to discuss individual cases and review progress toward recovery goals.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Psychiatric Registered Nurse
Meadville Medical Center
Meadville
04.2008 - 08.2011
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Monitored vital signs and documented changes in a timely manner.
- Coordinated with other healthcare professionals to ensure quality patient care.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Utilized an electronic medical record system to store patient information securely.
- Conducted patient education on medical treatments and procedures.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Communicated effectively with customers regarding their inquiries or complaints.
- Maintained detailed records of all customer interactions.
- Coordinated discharge planning activities for psychiatric patients.
- Assessed client responses to medication regimes and reported any adverse reactions.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Conducted psychosocial assessments to determine appropriate interventions.
- Collaborated with other healthcare professionals to develop individualized treatment plans.
- Encouraged positive behavior change by reinforcing desired behaviors through reward systems.
- Assisted in developing individual rehabilitation plans for clients based on their needs.
- Administered medications according to physician orders.
- Provided emotional support to family members of psychiatric patients during difficult times.
- Advised family members on available community resources that can help them manage their loved one's condition.
- Educated families on the diagnosis, management, and prevention of mental illness.
- Assisted with crisis intervention when needed.
- Coached clients on healthy coping skills such as relaxation techniques or stress management strategies.
Education
Bachelor of Science - Nursing
Capella University
Minnesota City, MN10-2022
Associate of Science - Nursing
University of Pittsburgh
Titusville, PA04-2008
Associate of Science - Clinical/Management Medical Assistant
Dubois Business College
Oil City, PA04-2006
Skills
- Patient care
- Medication administration
- Electronic health record
- Clinical assessment
- Regulatory compliance
- Interdisciplinary collaboration
- Performance evaluation
- Conflict resolution
- Staff training
- Emergency response
- Patient advocacy
- Resource management
- Strong work ethic
- Work Planning and Prioritization
- Documentation and reporting
- Long-term care
- Critical thinking
- Verbal and written communication
- Leadership and guidance
- Clinical leadership
- EMR software
- Professional development
- Behavioral health
- Hospital admissions
- Direct patient care
- Staff scheduling
- First aid and CPR
- Clinical staffing
- Discharge and transfer procedures
- Multidisciplinary collaboration
- Staff evaluation
- Performance evaluations
- Case management
- Patient care management
- Chronic disease management
- Clinical documentation
- Acute care
- Team supervision
Certification
- Phlebotomist
- Certified Psychiatric Mental Health Registered Nurse
Timeline
Director of Nursing/Medicine Assisted Treament
Prime care Medical
11.2024 - Current
Director of Nursing
Rolling Fields Eldercare Community
09.2023 - 05.2024
Senior Professional Staff Nurse
UPMC Northwest
04.2020 - 07.2023
Registered Nurse
Corry Memorial Hospital
08.2017 - 03.2020
Outpatient Registered Nurse, Mental Health
Corry Counseling
08.2015 - 04.2017
Psychiatric Registered Nurse
Clarion Psychiatric Center
08.2011 - 07.2015
Psychiatric Registered Nurse
Meadville Medical Center
04.2008 - 08.2011
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
University of Pittsburgh
Associate of Science - Clinical/Management Medical Assistant
Dubois Business College
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