Barbara Kozikowska
Allentown
Summary
Results-oriented professional with a versatile skill set and a proven track record of excelling in customer service. Enhances brand visibility and ensures client satisfaction through exceptional service and quality assurance. Demonstrates expertise in data entry and problem-solving, fostering positive client relationships and improving operational efficiency. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in unsupervised environments and quickly masters new skills. Eager to take on new challenges and contribute to the success of a dynamic organization.
Overview
14
14
years of professional experience
Work History
Housekeeper
Self Employed
01.2021 - 01.2024
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
Manager
Botanica Chango
08.2013 - 01.2020
- I handled payments accurately, restocked items, and balanced the register.
- Restocked inventory to ensure availability of products.
- Ensured consistent product availability by coordinating with distributors.
- Scheduled and rescheduled client appointments, ensuring optimal time management.
- Ensured client satisfaction by addressing concerns and providing exceptional service.
Dispatcher
American Best Locksmith
01.2010 - 08.2013
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Assigned drivers to appropriate routes based on customer needs.
- Documented services performed, operations information, and dispatch details in system.
- Addressed questions, problems or requests for service or equipment.
- Updated company websites to ensure accurate and current information.
- Promoted company services to clients to enhance brand visibility.
Education
High School Diploma -
Saint Basil Academy
06-2008
Skills
- Cleaning techniques
- Customer service
- Quality assurance
- Hospitality background
- Customer-oriented
- FLUENT IN Polish/English
- Adaptive team player
- Data entry
- Typing proficiency
- Problem-solving
- Telephone reception
- Active listening
- Multitasking and organization
- Critical thinker
- Call handling
Education and Training
other
Timeline
Housekeeper
Self Employed
01.2021 - 01.2024
Manager
Botanica Chango
08.2013 - 01.2020
Dispatcher
American Best Locksmith
01.2010 - 08.2013
High School Diploma -
Saint Basil Academy
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed