Barbara Visser
Panama,David
Summary
Strategic leader with proven success in start-up environments, adept at managing product lifecycles from ideation to market launch. Demonstrated ability to drive profitable monetization through innovative solutions and effective team collaboration. Committed to continuous education and skill development, fostering a holistic approach to business challenges. Strong entrepreneurial mindset with a focus on achieving results through perseverance and adaptability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Founder - Director - Web Developer - Marketer
Life Computech
Durban, KwaZulu-Natal
01.2016 - Current
- Company Overview: Life Computech provides training for youth, entrepreneurs, and NGOs in the subjects of Mindset, Sales, Customer Service, Entrepreneurial Development, and Affiliate Marketing.
- Design of e-commerce and e-learning websites.
- Design implementation from concept to close.
- Marketing design and online social marketing for corporations, NPOs, and NGOs.
- Life Computech provides training for youth, entrepreneurs, and NGOs in the subjects of Mindset, Sales, Customer Service, Entrepreneurial Development, and Affiliate Marketing.
- Implemented strategic offerings to enhance company's suite of products and services.
- Conducted comprehensive market research to identify unmet needs and opportunities for new business ventures.
- Built relationships with key stakeholders in industry associations to promote brand visibility.
- Fostered collaboration and development of new practices by business leaders.
- Executed on-time, under-budget project management to adhere to project road map.
Head of Client Communications
Grow IT Partners
San Francisco, CA
04.2024 - 10.2024
- Spearhead company growth from 6 staff members to 15 staff members in 3 months.
- Implement all operational platforms and SOPs.
- Standardize the training platform, compile all information about the operation, and develop a platform for future hires and a knowledge base.
- My task also included client nurturing, and problem solving.
- The position was included after the growth of the staff count to Payroll, HR, System Automation, and technical support for the team.
- My main objective was to oversee the operation on behalf of the directors, and identify future bottlenecks and issues that could impact client delivery and operations.
- All skill sets that I have acquired to date were utilized in this position: my entrepreneurship, coaching, training, I.T. support, graphic design, and team management.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
WordPress Developer
Sovtech
Johannesburg, Gauteng
01.2022 - 05.2023
- 8 Month contract to assist with WordPress Development as a Senior WordPress Developer for 2 projects
- Project analysis and implementation of Andiccios Pizza and Creation of Pets24.co.za website
IT Manager
RMD Kwikform SA
Johannesburg, Gauteng
01.2013 - 01.2016
- Support for current branches and all technology.
- Functions cover all aspects of IT support requirements for a business, such as implementations, projects, management, helpdesk, financial budgets, and deployment of new branches and solutions.
- Provide cost-saving solutions.
- Support seven South African-based branches and manage the continuity and disaster recovery implementation.
- Sourcing and managing vendors, and cost-saving initiatives.
- Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
- Reviewed and approved project plans prior to implementation.
- Developed and maintained processes and technology roadmap to achieve business objectives.
- Procured IT resources for strategic and operational computing requirements.
- Provided company users with tech support for IT problems and account maintenance.
- Met with stakeholders to collaborate and resolve problems.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Developed project metrics to follow system build-out progress.
- Recruited, trained and supervised IT department staff.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
IT Manager - IT Infrastructure Operations Manager
Royal Caribbean International
Onboard Cruiseships
01.2005 - 01.2013
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Responsible for finance, IT education, and management of the shipboard IT helpdesk.
- Served as IT Senior Manager for the new building of Allure of the Seas, and as a division head for the IT operations team of 9 onboard Allure and Oasis of the Seas.
- Managed an advanced infrastructure encompassing multilevel platforms, implementation of a CCTV system, and a security patrol system.
- Supported all network, communications, point of sale, casino systems, ITV, IP TV, and phone systems, as well as helpdesk implementation and management.
- Provided 24/7 support and service to users on board the ship, managing repairs and implementations.
- Managed staff to achieve business objectives, in addition to operational management in terms of performance management, remuneration policies, and other metrics. Implemented new systems for access control and security of the vessel, involving guests and crew.
- Security monitoring of systems and verification of threats or failures.
- Was responsible for the education of customers by providing documentation, courses, and hands-on guidance.
- Performed the implementation of new systems, such as POS, which included the deployment of all hardware and software from scratch on a new ship, and subsequent upgrades.
- Provided fleet support on a broad spectrum of systems and software for fellow colleagues on other ships for all IT issues faced onboard cruise vessels, verifying all systems onboard and their stability.
- Security and access control.
Education
AGILE PROJECT MANAGEMENT CRASH COURSE - Project Management
Udemy
Online01.2025
AI FOR UX DESIGN AND RESEARCH - AI design
Linkedin Academy
Online01.2025
FACILITATOR SETA - Facilitator
Small Enterprise Development
South Africa01.2021
LIFE COACHING & NLP PRACTITIONER - Coaching
Happiness in Motion
South Africa01.2019
MASTER WEB DEVELOPMENT CERTIFICATE - Web Development
Shaw Academy
Online01.2018
MASTER PHOTOSHOP DIPLOMA - Design
Shaw Academy
Online01.2017
TIME MANAGEMENT - Business
Learnfast
Online01.2014
MCSA WINDOWS SERVER - Computer and Information Sciences
IT Academy
Online01.2012
PROJECT MANAGEMENT CERTIFICATION -
Villanova University
PA01.2008
NETWORK + & A+ CERTIFICATION - Computer Information Systems
New Horizons
South Africa01.2002
PUBLIC RELATIONS OFFICER DIPLOMA - Public Relations
Damelin
South Africa01.1997
Skills
- Project Management Systems
- Web development
- CSS
- SEO
- Google Analytics
- AI
- Marketing graphics
- Video editing
- HTML
- WordPress
- WooCommerce / Shopify
- CRM Systems
- User experience design
- Figma
- Computer repair
Websites
Affiliations
- Volunteer for Animal rescue organizations.
Languages
English
First Language
Afrikaans
Intermediate (B1)
B1
Accomplishments
- Top 200 entrepreneur businesswoman participants for the African Woman Entrepreneur Program
- First woman to be an I.T. Operations and Infrastructure manager for Royal Caribbean International and their associated five brands
Certification
- Certified SETA Facilitator
- Life Coach and NLP Practitioner
References
References available upon request.
Timeline
Head of Client Communications
Grow IT Partners
04.2024 - 10.2024
WordPress Developer
Sovtech
01.2022 - 05.2023
Founder - Director - Web Developer - Marketer
Life Computech
01.2016 - Current
IT Manager
RMD Kwikform SA
01.2013 - 01.2016
IT Manager - IT Infrastructure Operations Manager
Royal Caribbean International
01.2005 - 01.2013
AGILE PROJECT MANAGEMENT CRASH COURSE - Project Management
Udemy
AI FOR UX DESIGN AND RESEARCH - AI design
Linkedin Academy
FACILITATOR SETA - Facilitator
Small Enterprise Development
LIFE COACHING & NLP PRACTITIONER - Coaching
Happiness in Motion
MASTER WEB DEVELOPMENT CERTIFICATE - Web Development
Shaw Academy
MASTER PHOTOSHOP DIPLOMA - Design
Shaw Academy
TIME MANAGEMENT - Business
Learnfast
MCSA WINDOWS SERVER - Computer and Information Sciences
IT Academy
PROJECT MANAGEMENT CERTIFICATION -
Villanova University
NETWORK + & A+ CERTIFICATION - Computer Information Systems
New Horizons
PUBLIC RELATIONS OFFICER DIPLOMA - Public Relations
Damelin
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