Barry Collins
Philadelphia
Summary
As a recent college graduate, with a Bachelors degree in Information Technology and Networking, my studies have taught me how to be an efficient and methodical cybersecurity specialist with a strong work ethic focused on safeguarding digital assets through meticulous threat analysis and vulnerability assessments. Expertise in implementing security protocols, managing firewalls, and performing penetration testing to identify and mitigate risks. Adept at ensuring compliance with industry standards and minimizing security breaches with minimal errors. Bringing comprehensive skills and knowledge to role of Cybersecurity Specialist.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Operations Manager
Homegrown Coffee and Creations
Philadelphia
01.2020 - Current
- Managed daily store operations and ensured efficient workflow.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and implemented stock control procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Handled customer inquiries and resolved complaints effectively.
Operations Supervisor
Kelly OCG/Medtronic
Bala Cynwyd
10.2018 - 11.2019
- Oversaw staff development, training and performance management.
- Trained, coached and mentored team members to foster a highly productive work environment.
- Utilized problem-solving skills to resolve customer service issues quickly and efficiently.
- Conducted regular performance reviews and provided feedback to team members.
Operations Supervisor
Freedom Mortgage
Moorestown
08.2016 - 04.2018
- Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.
- Oversaw staff development, training and performance management.
- Assigned tasks according to individual abilities while motivating staff to reach goals within deadlines.
- Conducted regular performance reviews and provided feedback to team members.
- Resolved customer service issues and complaints in a timely and professional manner.
Telecommunications Technician
Bright House Networks
Auburndale
08.2015 - 08.2016
- Provided necessary support and guidance to team members in order to meet organizational goals.
- Maintained strong relationships with team members to ensure team success.
- Coached, mentored, and trained staff to improve performance, increase productivity, and maximize efficiency.
- Utilized data analysis and reporting to track team performance and make recommendations.
- Collaborated with other departments in order to build strong relationships between teams.
Telecommunications Technician
07.2014 - 07.2015
- Installed and maintained copper telephone cables, fiber-optic cables, and related equipment.
- Conducted quality assurance tests of circuits, lines, modems, and other telecommunication devices.
- Troubleshot technical issues with voice and data systems in a timely manner.
- Performed preventive maintenance on network devices to minimize downtime.
- Established voice and data networks by running, pulling, and splicing cables.
- Planned network installations by studying customer orders, manuals and technical specifications.
Education
Bachelor of Science - Information Technology & Networking, Network Systems Administration
DeVry University
12.2024
Associate of Applied Science - Information Technology & Networking, Cyber Security
DeVry University
09.2023
Skills
- Antispam/Anti-phishing tools
- Antivirus/Anti-malware tools
- Operations & Workflow Management
- Windows Servers and Workstations
- Security Patch Management
- Multi-factor Authentication (MFA)
- Data Loss Prevention (DLO)
- Industry Compliance
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Teamwork and collaboration
- Excellent communication
- Computer skills
- Critical thinking
- Dependable and responsible
- Task prioritization
- Microsoft office
Certification
ISC2 Certified in Cybersecurity
Micro Internships
- Mastercard, Cyber Security Virtual Experience Program on Forage, 07/01/23, Cybersecurity, Technical Security Awareness, Problem Solving, Design Thinking, Communication, Security Awareness Training, Data Analysis, Data Presentation
- AIG, Cyber Security Virtual Experience Program on Forage, 08/01/23, Non-technical and technical skills in cybersecurity, Analyzing alerts from the Cybersecurity & Infrastructure Security Agency (CISA), Collaboration with the FBI and the NSA, Risk reduction strategies for ransomware attacks
Timeline
Store Operations Manager
Homegrown Coffee and Creations
01.2020 - Current
Operations Supervisor
Kelly OCG/Medtronic
10.2018 - 11.2019
Operations Supervisor
Freedom Mortgage
08.2016 - 04.2018
Telecommunications Technician
Bright House Networks
08.2015 - 08.2016
Telecommunications Technician
07.2014 - 07.2015
Bachelor of Science - Information Technology & Networking, Network Systems Administration
DeVry University
Associate of Applied Science - Information Technology & Networking, Cyber Security
DeVry University
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