Mentoring
Barry Frierson
Pittsburgh,PA
Summary
Driven and extroverted tech enthusiast with a strong background in customer service, sales, and leadership. Experienced in tech support from working at Walmart’s tech department, with additional expertise in cold calling and networking through a real estate internship. Skilled in LUA programming and problem-solving, with a passion for technology and team collaboration. A natural leader, having captained a championship-winning baseball team and mentored student-athletes through Orange Arrow. Currently pursuing a Bachelor's in Computer Science with a concentration in Software Development and a minor in Business Administration. Eager to bring strong communication, technical skills, and a results-driven mindset to a tech-focused role.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sales Associate
Dicks Sporting Goods
Pittsburgh, Pennsylvania
09.2023 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Employee
Chic-Fil-A
Pittsburgh, Pennsylvania
05.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
Technical Specialist
Walmart
Pittsburgh, Pennsylvania
01.2020 - 04.2021
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Developed technical requirement documentation for new software products.
- Completed troubleshooting and diagnostics on company resources.
Education
Bachelor of Science - Computer Science
Point Park University
Pittsburgh, PA 08.2022 - Current
High School Diploma -
University Prep
Pittsburgh, PA 08.2020 - 06.2022
High School Diploma -
Central Catholic
Pittsburgh, PA 08.2019 - 08.2020
Skills
Technical problem solving
Team collaboration
Project management
Computer skills
Problem-solving
Exceptional Microsoft Excel skills
Customer service
Sales and upselling
Real estate
Accomplishments
High School Baseball Team Captain (Junior & Senior Year)
- Led the team with strong leadership, teamwork, and dedication.
Championship Winner – Assistant Coach (2024), Obama High School Baseball (2022)
- Played in 2022 leading them to their first-ever championship victory.
$25K HBCU Scholarship & Multiple Athletic Scholarships
- Earned a significant academic and athletic scholarship package for college.
3-Time MVP in Baseball
- Recognized for outstanding performance and contributions to the team.
Real Estate License
- Passed State and National Real Estate Exams (PA)
Entrepreneurship
- Created a video game server that is owned and operated
Affiliations
Member of African American Centers for Advanced Studies (AACAS)
- Engaged in academic and leadership-focused initiatives during high school.
Interests
Sports
Leadership
Timeline
Sales Associate
Dicks Sporting Goods
09.2023 - Current
Bachelor of Science - Computer Science
Point Park University
08.2022 - Current
Employee
Chic-Fil-A
05.2021 - 08.2023
High School Diploma -
University Prep
08.2020 - 06.2022
Technical Specialist
Walmart
01.2020 - 04.2021
High School Diploma -
Central Catholic
08.2019 - 08.2020
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