Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Basit Chughtai

Glenolden

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

District Manager

7-11 Store
12.2020 - 05.2025
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Customer Service Manager

Pechter's Bakery
08.2018 - 12.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Amazon FBA Seller

Amazon
03.2012 - 08.2018
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Increased product sales by optimizing Amazon listings with keyword research and market analysis.
  • Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.

Education

18 Plus Credits - Criminal Justice/Financing

Chestnuthill College
Philadelphia, PA

High School Diploma -

Abraham Lincoln High School
Philadelphia
06-2010

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Attention to detail
  • Sales management
  • Multitasking Various Tasks
  • Training and coaching

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual
Spanish
Limited Working
Hindi
Native or Bilingual
Arabic
Elementary

Timeline

District Manager

7-11 Store
12.2020 - 05.2025

Customer Service Manager

Pechter's Bakery
08.2018 - 12.2020

Amazon FBA Seller

Amazon
03.2012 - 08.2018

18 Plus Credits - Criminal Justice/Financing

Chestnuthill College

High School Diploma -

Abraham Lincoln High School

Similar Profiles

CREATE PROFILE
Basit Chughtai