Customer-focused professional with experience as a server, hostess, cashier, and patient care technician. Skilled at providing exceptional service, multitasking in fast-paced environments, and building positive relationships with guests. Reliable, hardworking, and committed to creating a welcoming experience for every customer.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server & Cashier
New England Pizza
Philadelphia, PA
07.2021 - 04.2022
Provided friendly, efficient service in a fast-paced restaurant
Took customer orders and ensured accurate food delivery
Managed cash and card transactions accurately
Resolved customer concerns professionally
Worked collaboratively with kitchen staff during busy shifts
Maintained a clean and organized dining area
Hostess/Cashier
Tiffany's on the Blvd
Philadelphia, PA
08.2022 - 12.2022
Managed reservations and waitlists
Greeted guests and created a welcoming dining experience
Processed payments accurately
Assisted servers and front-of-house staff during peak hours
Utility Aide
Paul's Run Retirement Community
Philadelphia, PA
07.2023 - 05.2024
Assisted food service operations
Maintained sanitation standards
Supported kitchen staff in a fast-paced environment
Patient Care Technician
Jefferson Abington Hospital
07.2024 - Current
Delivered exceptional customer service to patients and families
Worked efficiently in a fast-paced, team-oriented environment
Prioritized multiple responsibilities while maintaining professionalism
Communicated effectively with patients, nurses, and interdisciplinary staff
Education
Bachelor of Science in Nursing - Nursing
Widener University
05-2029
Associate of Health Science - Health Science
Esperanza College – Eastern University
Philadelphia, PA
05-2026
Skills
Customer Service
POS Systems
Cash Handling
Food Service
Teamwork
Multitasking
Communication
Conflict Resolution
Time Management
Certification
HIPAA Certified
OSHA Certified
American Heart Association Basic Life Support (BLS/CPR) Certified