Results-driven professional with solid background in managing receiving operations and ensuring inventory accuracy. Proven ability to enhance workflow efficiency and maintain high standards of quality control. Known for strong collaboration, adaptability, and commitment to achieving team goals.
Overview
9
9
years of professional experience
Work History
Receiving Manager
Rural King
02.2024 - Current
Assisted in receiving shipments and verifying product quantities against packing lists.
Learned safety protocols and best practices for handling inventory.
Supported organization of warehouse space to optimize product accessibility.
Maintained accurate records of incoming shipments in inventory management system.
Unloaded, sorted and stored incoming merchandise.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Established clear expectations and performance metrics for employees, promoting accountability within the department.
Purchase Order Processor
Rural King
11.2023 - 02.2024
Processed customer orders in line with established policies and procedures.
Processed and scanned in inventory orders with accuracy and efficiency.
Streamlined order processing by implementing efficient workflows and reducing processing time.
Supported inventory management efforts, ensuring order data accurately reflected stock levels.
Maintained high levels of accuracy in order processing, diligently verifying vendor information and order specifics.
Reduced processing errors, conducting thorough checks of order details against inventory levels.
Warehouse Specialist Lead (Outbound)
Huntsville Hospital Health Systems
10.2022 - 11.2023
Operated warehouse equipment to efficiently manage inventory flow and ensure accurate stock levels.
Coordinated shipping and receiving processes to streamline operations and enhance delivery timelines.
Trained new staff on operational procedures, fostering team knowledge and improving overall efficiency.
Packaged items for safe shipment and protection from damage in transit.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Warehouse Order Picker
Hunstville Hospital Health Systems
01.2022 - 10.2023
Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
Accurately picked and packed orders according to customer specifications and timelines.
Maintained inventory accuracy by conducting regular cycle counts and updating records.
Collaborated with team members to optimize workflow and ensure timely order fulfillment.
Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
Customer Service Representative
Concentrix
06.2021 - 01.2022
Resolved customer inquiries efficiently using CRM systems and email communication.
Processed customer sales, ensuring customer satisfaction and adherence to company policies.
Trained new team members on procedures, enhancing overall team performance.
Achieved sales targets by effectively promoting products and services to customers.
Analyzed customer needs to provide tailored solutions, enhancing satisfaction and loyalty.
Collaborated with team members to implement best practices for closing sales.
Bakery/Deli Associate
Walmart
06.2019 - 06.2021
Prepared and displayed bakery items to enhance customer appeal and drive sales.
Assisted in managing inventory levels, ensuring fresh stock availability for daily operations.
Trained new associates on food safety standards and operational procedures for compliance.
Collaborated with team members to streamline daily workflows, improving efficiency in service delivery.
Developed engaging promotional displays that increased customer interest and product visibility.
Assisted customers with special orders for events, ensuring accurate fulfillment and timely delivery.
Shift Lead
Bojangles' Famous Chicken 'n Biscuits
06.2016 - 06.2019
Supervised daily operations, ensuring adherence to quality and safety standards.
Trained and mentored team members, fostering a collaborative work environment.
Coordinated shift schedules, optimizing labor resources for peak performance.
Implemented process improvements, enhancing workflow efficiency and productivity.
Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Completed cash and credit card transactions accurately using POS software.
Supervised food presentation and plating to enhance visual appeal.