Belen Saracco
Philadelphia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Research Assistant Intern
Children's Hospital of Philadelphia, CHOP
Philadelphia
08.2025 - Current
- Collected and organized data from school surveys, participated in training sessions to enhance technical skills related to research methodologies, and worked closely with senior researchers to ensure accuracy of all deliverables.
Front Desk Guest Service Representative
The Notary Hotel
Philadelphia
10.2024 - Current
- As a guest service representative, I am responsible for checking guests in and out of the hotel, auditing third party reservations, credit cards, and gift cards, assisting guests with inquiries, providing information on hotel amenities and local attractions, and handling guest complaints with professionalism, ensuring prompt resolutions and satisfaction.
Lead Server/ Shift Manager
Bing Bing Dim Sum
Philadelphia
08.2023 - 07.2024
- As Lead Server at Bing Bing Dim Sum, I supervised a team of servers, ensuring efficient service during peak hours and maintaining high standards of guest satisfaction. Assisted in training new staff on service techniques, menu knowledge, and restaurant policies to enhance team performance.
Flight Attendant
Norse Atlantic Airways
New York
03.2023 - 08.2023
- Conducted thorough safety equipment checks to ensure readiness for emergencies, assisted passengers with special needs, providing personalized support for a comfortable journey, and managed cabin crew communication effectively to coordinate service and ensure passenger satisfaction.
Flight Attendant
Envoy
Chicago
02.2022 - 03.2023
- Conducted thorough safety equipment checks to ensure readiness for emergencies, executed in-flight service tasks, including meal distribution and beverage service with efficiency, managed cabin crew communication effectively to coordinate service and ensure passenger satisfaction, and demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Education
B.A. - Psychology
Temple University
Philadelphia, PA01-2025
Skills
- Customer service
- Multi-tasking
- Organizational abilities
- Microsoft Excel
- Mac OS
- Microsoft Office
- Sabre
- Team collaboration
- Time management
- Conflict resolution
- Undergraduate research
Languages
Spanish
Native/ Bilingual
Italian
Professional
Certification
CPR
Timeline
Research Assistant Intern
Children's Hospital of Philadelphia, CHOP
08.2025 - Current
Front Desk Guest Service Representative
The Notary Hotel
10.2024 - Current
Lead Server/ Shift Manager
Bing Bing Dim Sum
08.2023 - 07.2024
Flight Attendant
Norse Atlantic Airways
03.2023 - 08.2023
Flight Attendant
Envoy
02.2022 - 03.2023
B.A. - Psychology
Temple University