Benjamin Cole
Coatesville
Summary
Proven to excel in fast-paced environments, I leveraged my quick learning and attention to detail at Dominos Pizza Inc. to enhance customer satisfaction significantly. My adeptness in customer service and stock rotation, coupled with a positive attitude, contributed to operational efficiency and a notable increase in repeat business.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Hardworking Backroom Stocker with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
4
4
years of professional experience
Work History
Stocker
Dollar Tree
10.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Line Cook
Dominos Pizza Inc.
02.2024 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Cashier
Walgreens
09.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Sandwich Artist
SUBWAY®Restaurants
11.2021 - 10.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Line Cook
Pizza Hut
11.2020 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Education
No Degree -
Copper Canyon Highschool
Phoenix, AZ05-2019
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Customer assistance
- Product restocking
- Stock rotation
- Supply restocking
- Cleaning procedures
- Flexible schedule
- Truck unloading
- Money handling
- Pallet jack operation
- Pallet jack handling
- Warehouse safety
- Stockroom maintenance
- POS systems
- Forklift operation
- Quick learner
- Stocking
- Attention to detail
Timeline
Stocker
Dollar Tree
10.2024 - Current
Line Cook
Dominos Pizza Inc.
02.2024 - 09.2024
Cashier
Walgreens
09.2022 - 12.2022
Sandwich Artist
SUBWAY®Restaurants
11.2021 - 10.2022
Line Cook
Pizza Hut
11.2020 - 10.2021
No Degree -
Copper Canyon Highschool
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