Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

BENJAMIN J. DEIVERT

Community Ambassador
Chester

Summary

Dynamic hospitality professional with over 10 years of experience in community management and resident engagement, specializing in enhancing employee and resident experiences. Recently served as Community Ambassador at Jones Lang LaSalle (JLL), acting as the primary contact for over 1,500 employees across multiple buildings, ensuring adherence to operational standards and effectively addressing employee needs. Proven ability to lead initiatives during leadership transitions, demonstrating creativity and resourcefulness in program planning while maintaining high levels of resident satisfaction. Technologically savvy with a background in theater, leveraging communication and problem-solving skills to foster engaging environments and drive organizational success.

Overview

5
5
years of professional experience
1
1
Language

Work History

Community Ambassador

Jones Lang Lasalle
09.2023 - 10.2025
  • The Vanguard Group was my client.
  • Managed operations of three buildings and supervised associated crew members.
  • Maintained adherence to standard operating standards across all facilities.
  • Addressed crew needs, including satisfaction, technical issues, and conference room concerns.
  • Coordinated with relevant parties to resolve issues when direct assistance was unavailable.
  • Coordinated with other teams regarding changes to the building, such as repurposing unused spaces into conference rooms or offices.

COMMUNITY LIFE MANAGEMENT

The Bellingham at West Chester
08.2020 - 09.2023
  • Acquired three years of experience in retirement center management.
  • Navigated transitions among three management companies to ensure operational continuity.
  • Managed department independently, achieving stability despite high turnover rates.
  • Contacted resident families to enhance engagement and educational activities, such as bringing in the Veteran children of residents for military holidays.
  • Gained renown in Bellingham for innovated programming initiatives.
  • Became the dedicated driver, facilitating residents to doctors' appointments, grocery shopping, and recreational outings. I continued to participate in various resident engagement during this time.

Education

Bachelor of Arts - Bachelor of Theatre Arts - Assorted

Commonwealth University
Bloomsburg
05.2001 -

Skills

  • Workplace environment oversight
  • Operational management
  • Workplace issue resolution

Interests

  • Hiking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Rock Climbing
  • Running

Timeline

Community Ambassador

Jones Lang Lasalle
09.2023 - 10.2025

COMMUNITY LIFE MANAGEMENT

The Bellingham at West Chester
08.2020 - 09.2023

Bachelor of Arts - Bachelor of Theatre Arts - Assorted

Commonwealth University
05.2001 -
BENJAMIN J. DEIVERTCommunity Ambassador