Benjamin Seddon
Monroeville
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Spitzer Toyota
07.2017 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Handled all of the new car responsibilities including, allocation, dealer trades, stocking in vehicles, managing drivers, and parking of new vehicles.
Finance Director
Spitzer Toyota
09.2013 - 07.2017
- Led a team of finance managers with the focus of ensuring strong back end numbers.
- Had to see through all deals and ensure bank contracts get funded.
- Maintain a healthy relationship with multiple banks.
- Assist the sales managers with the sales staff on product knowledge and continued sales training.
- Worked closely with the sales desk during deals which included sending deals over to the bank and handling TO's.
Sales Consultant
Spitzer Toyota
08.2012 - 09.2013
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Sales Consultant
Verizon
02.2008 - 08.2012
- Provided sales and customer service assistance to walk-in traffic
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Maximized customer retention by resolving issues quickly.
Education
High School Diploma -
Franklin Regional
Murrysville, PA06-2005
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Experience using Reynolds and Reynolds, CDK, Eleads, Dealer Socket, Vin Solutions, Vauto, Route One, Dealer Track
- Training and development
- Persuasive negotiations
- Positive and upbeat
- Motivational skills
- Goal setting
- Sales processes
- Focusing team on accountability
Certification
Toyota certified
Languages
English
Full Professional
Interests
- Hunting
- Kayaking
- Gym Workouts
- Backpacking and Hiking
- Outdoor Recreation
- Camping
- Personal Development and Self-Improvement
- Healthy lifestyle
- Mindful
- Sauna
Timeline
Sales Manager
Spitzer Toyota
07.2017 - Current
Finance Director
Spitzer Toyota
09.2013 - 07.2017
Sales Consultant
Spitzer Toyota
08.2012 - 09.2013
Sales Consultant
Verizon
02.2008 - 08.2012
High School Diploma -
Franklin Regional
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