Benzei Phanord
Philadelphia
Summary
HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.
Overview
7
7
years of professional experience
Work History
Ramp Agent
UPS Freight
10.2024 - Current
- Coordinated aircraft ground services ensuring timely departures and arrivals.
- Operated ground support equipment for loading and unloading luggage efficiently.
- Communicated with flight crews to ensure safety protocols were followed.
- Monitored baggage handling processes to minimize delays and errors.
Navy Yard Security
Prosegur
04.2025 - 08.2025
- Id, badge processing
- Ship yard security
- Foot and car patrol to maintain yard security
Security
Allied Universal Security
04.2019 - 2025
- Maintained internal infrastructure, security software and intranet systems.
- Streamlined data management processes for enhanced information accessibility and security.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Commercial HVAC -
SkillCat
Houston, TXSome College - Psychology (2013- 2017)
Community College of Philadelphia
Philadelphia, PADiploma - General Studies
Northeast High School
Philadelphia, PA06-2013
Skills
- HVAC Commercial Certification
- Theft prevention training
- Conflict resolution techniques
- Ramp service
- Relationship building and management
- Aircraft tug operation
- Security Guard License (Armed)
- Weapons training
- Safety and security
- Surveillance
- Electronic surveillance
- Communication skills
- Wing Walker (Aircraft)
Accomplishments
- HVAC Commercial Certificate
- Act 235 Certification
- Baton
- OC Pepper Spray
- Hand Cuffing
- CPR
- First Aid
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
French
Native or Bilingual
Timeline
Navy Yard Security
Prosegur
04.2025 - 08.2025
Ramp Agent
UPS Freight
10.2024 - Current
Security
Allied Universal Security
04.2019 - 2025
Commercial HVAC -
SkillCat
Some College - Psychology (2013- 2017)
Community College of Philadelphia
Diploma - General Studies
Northeast High School