Beth Deasy
Pittsburgh,PA
Summary
Professional with strong background in guest relations and customer service. Demonstrates effective communication skills, problem-solving abilities, and adaptability to meet changing demands. Known for fostering teamwork and consistently delivering results. Skilled in conflict resolution, hospitality management, and enhancing guest experiences.
Overview
27
27
years of professional experience
Work History
Guest Relations Assistant
Eat 'N Park Hospitality Group
12.2024 - 06.2025
- Assisted guests with inquiries, ensuring positive experiences and satisfaction.
- Managed guest feedback, addressing concerns promptly to improve service quality.
- Documented guest interactions, contributing to continuous improvement in service delivery.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Maintained exceptional communication with guests, ensuring their needs were met in a timely manner.
- Collaborated with other departments to resolve guest issues quickly and effectively.
First Grade Teacher
Pittsburgh Public Schools
08.1998 - 10.2022
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Implemented classroom management strategies to foster a positive and inclusive learning environment.
- Assessed student performance through various evaluation methods to identify individual learning needs.
- Collaborated with parents and guardians to support student development and address concerns effectively.
- Adapted instructional materials for diverse learners, ensuring accessibility and understanding for all students.
- Integrated technology into classroom activities to promote interactive learning opportunities for students.
- Participated in professional development workshops to refine teaching techniques and stay current with educational trends.
- Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
Education
Bachelor of Arts - Elementary Education
Point Park University
Pittsburgh, PA01-1993
Timeline
Guest Relations Assistant
Eat 'N Park Hospitality Group
12.2024 - 06.2025
First Grade Teacher
Pittsburgh Public Schools
08.1998 - 10.2022
Bachelor of Arts - Elementary Education
Point Park University
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