Beth Dooner
Philadelphia
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
25
25
years of professional experience
Work History
Cashier/Shift Manager
Rite Aid
12311 Academy Rd, Philadelphia Pa
12.2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped open/closed the store on my respective shift.
Sales Associate
TJ Max
Philadelphia, PA
10.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cashier/Associate
New Life Thrift Store
Glenside, PA
08.2013 - 09.2015
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Associate/Stocker
Walmart
Philadelphia, PA
09.2000 - 05.2010
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Summit Highschool
Levittown, PA06-1981
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
Timeline
Cashier/Shift Manager
Rite Aid
12.2015 - Current
Sales Associate
TJ Max
10.2015 - 04.2016
Cashier/Associate
New Life Thrift Store
08.2013 - 09.2015
Sales Associate/Stocker
Walmart
09.2000 - 05.2010
High School Diploma -
Summit Highschool