Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth VanDerpoel

Athens

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

16
16
years of professional experience

Work History

Surgical Coordinator

Guthrie General Surgery
11.2022 - Current
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
  • Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Operations Manager

Tops Friendly Markets
10.2009 - 11.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

No Degree - Nursing

Corning Community College
Corning

Skills

  • Strong communication skills
  • Insurance verification
  • Professionalism and confidentiality
  • Patient coordination
  • Scheduling expertise
  • Time management
  • Critical thinking
  • Adaptable and flexible
  • Customer service
  • Staff leadership

Timeline

Surgical Coordinator

Guthrie General Surgery
11.2022 - Current

Operations Manager

Tops Friendly Markets
10.2009 - 11.2022

No Degree - Nursing

Corning Community College

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Beth VanDerpoel