Bethany Hefner
Ligonier
Summary
Offering strong foundation in healthcare knowledge and desire to excel in coding. Brings detail-oriented approach to learning and applying ICD-10-CM and CPT codes accurately. Ready to use and develop analytical skills and coding proficiency in a Coding/Auditing role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outpatient Medical Coder
Optum
02.2019 - Current
- Contributed to the growth of the organization by consistently meeting or exceeding productivity targets while maintaining high-quality standards.
- Time management skills were utilized effectively to balance competing priorities under tight deadlines.
- Enhanced accuracy by implementing thorough medical record reviews and diagnostic coding.
- Collaborated with healthcare providers to ensure accurate documentation of patient diagnoses and treatments.
- Participated in continuous learning opportunities, staying current on advances in medical science and evolving industry standards that impact outpatient coding practices.
Medical Receptionist
Forefront Dermatology
04.2018 - 01.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Receptionist
Pediatric Associates Of Westmoreland
10.2015 - 10.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Associate of Applied Science - Healthcare Information Management
Westmoreland County Community College
Youngwood, PA05-2018
Skills
- Medical record review
- HIPAA compliance
- Office administration
- Microsoft office
- EMR / EHR
- Medical terminology
- Coding error resolution
- Organization and time management
- Attention to detail
- Multitasking
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Outpatient Medical Coder
Optum
02.2019 - Current
Medical Receptionist
Forefront Dermatology
04.2018 - 01.2019
Medical Receptionist
Pediatric Associates Of Westmoreland
10.2015 - 10.2017
Associate of Applied Science - Healthcare Information Management
Westmoreland County Community College
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