Bethany Shields
Harrisburg
Summary
Procurement Analyst adept at supplier/customer relationship management. Enhanced contract negotiations through strategic insights and collaboration, driving significant cost reductions. Known for excellent communication and problem-solving skills, fostering strong partnerships and aligning procurement strategies with corporate objectives. Solid background in supply chain management, vendor negotiation, and cost reduction initiatives. Skilled in data analysis, contract management, and strategic sourcing.
Account Manager experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain a good client relationship, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
19
19
years of professional experience
Work History
Procurement Analyst
Taylor Wharton Steel
01.2009 - 01.2016
- Monitored other suppliers in the market to gain insights into procurement trends and inform decision-making processes.
- Analyzed supplier performance for better contract negotiations and long-term partnerships.
- Collaborated with cross-functional teams to develop procurement strategies aligned with corporate goals.
- Helped legal to negotiate contracts with suppliers, securing favorable terms and conditions for the organization.
- Met with suppliers regularly to discuss performance.
- Met with production facilities regularly to address any issues.
- Conducted thorough spend analysis to identify areas for cost reduction and process improvement.
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
Account Manager
Tyco Electronics
01.1997 - 01.2006
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Streamlined internal processes for better efficiency in account management tasks.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Education
Bachelor of Arts - Business Administration And Management
Elizabethtown College
Elizabethtown, PA05-2013
Skills
- Microsoft Office (excel, word, powerpoint, etc)
- Supplier relationship management
- Cost analysis
- Purchasing strategies
- Database management
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Forecasting techniques
Breaks In Work
My break in work from 2006-2009 was to be a stay at home mother until my kids entered grade school.
My break in work up until now was due to me being on disability for treatment of my Lupus, I am now in remission.
Timeline
Procurement Analyst
Taylor Wharton Steel
01.2009 - 01.2016
Account Manager
Tyco Electronics
01.1997 - 01.2006
Bachelor of Arts - Business Administration And Management
Elizabethtown College
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