Betsy McCaulley
Hollidaysburg
Summary
Accomplished Production Team Lead at Balfurd Linen Service, renowned for enhancing team morale and productivity through effective training and mentoring. Expert in workflow optimization and standard operating procedures, significantly improving product consistency and safety compliance. Achieved notable increases in production targets by fostering cross-functional collaboration and strategic planning.
Overview
16
16
years of professional experience
Work History
Production Team Lead
Balfurd Linen Service
06.2017 - 05.2024
- Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
- Attained higher product consistency through the development and enforcement of standardized operating procedures.
- Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
- Planned, scheduled, and delegated daily work to team of employees.
- Improved team performance by providing regular training and mentoring to staff members.
- Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
- Organized work to meet demanding production goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Prepared reports and technical documentation of day-to-day production processes.
Cafeteria Worker
Hollidaysburg Area School District
05.2015 - 08.2017
- Restocked condiments, beverages and utensils per expected use levels.
- Cleaned and sanitized surfaces, tools and equipment.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Served food according to temperature, safety and presentation guidelines.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
Document Servicing Representative
QBE First
06.2008 - 11.2014
- Assist with assigned document service functions by following established procedures to process metered outbound mail and open, sort and distribute all received insurance-related mail.
- Processed meter outgoing mail as assigned by following established procedures to insert envelopes into metering machine, confirm postage is correctly applied and update document processing records as required.
- Assist with preparation of incoming insurance related mail by following established procedures to open envelopes with industrial equipment as assigned, manually remove envelope contents and sort documentation for scanning and delivery.
- Contribute to achievement of service level agreements by processing inbound and outbound mail quickly and accurately to meet department quality and productivity standards.
Education
High School Diploma -
Hollidaysburg Area High School
Hollidaysburg, PA06-1995
Skills
- Manufacturing Experience
- Training and mentoring
- Standard Operating Procedures
- Health and safety compliance
- Goal management
- Workflow Optimization
Timeline
Production Team Lead
Balfurd Linen Service
06.2017 - 05.2024
Cafeteria Worker
Hollidaysburg Area School District
05.2015 - 08.2017
Document Servicing Representative
QBE First
06.2008 - 11.2014
High School Diploma -
Hollidaysburg Area High School
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