Betty Vega
Reading
Summary
Committed Teller with many years of cash handling and customer service experience. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
16
16
years of professional experience
Work History
Teller
Santander Consumer USA
Reading, PA
07.2018 - 03.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawer and vault.
- Maintained confidentiality of all customer records and information according to company policies.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Performed ATM custodial duties such as settlement, balancing and replenishing as needed.
- Assisted in operational duties in the absence of operational Manager.
Branch Operations Manager
Chase Bank
The Bronx, NY
06.2013 - 07.2018
- Monitored daily cash levels to ensure accurate balancing of vault and ATM at the end of day.
- Provided feedback on employees performance during one-on-one meetings.
- Managed teller staff schedules while ensuring adequate coverage at all times.
- Performed regular audits of teller transaction records to identify discrepancies or errors.
- Reviewed and approved transactions above limits and authority levels of teller staff.
- Monitored staff performance and provided feedback.
- Account opening.
- Conducted monthly and quarterly audits.
- Coached staff on policies, procedures and performance strategies.
Store Manager
The Children's Place
The Bronx, NY
02.2008 - 04.2013
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Maintained accurate records of employee performance reviews.
Education
Diploma -
High School For Teaching And The Professions
Bronx, NYSkills
- Customer services
- Drawer balancing
- Cash counting
- Cash Handling
- Regulatory Compliance
- Friendly
Spanish speaking/ sign language
Timeline
Teller
Santander Consumer USA
07.2018 - 03.2024
Branch Operations Manager
Chase Bank
06.2013 - 07.2018
Store Manager
The Children's Place
02.2008 - 04.2013
Diploma -
High School For Teaching And The Professions