Beverly Bower
McDonald,PA
Summary
Organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Eager to learn.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Allstate Insuranc Co
03.2018 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Taylor Allderdice
Pittsburgh, PA06-1987
Skills
- Customer service
- Active listening
- Computer proficiency
- Complaint handling
- Payment processing
- Professional telephone demeanor
Timeline
Customer Service Representative
Allstate Insuranc Co
03.2018 - Current
High School Diploma -
Taylor Allderdice
Similar Profiles
THOMASINE M. JENKINSTHOMASINE M. JENKINS
Area Marketing Manager at DIRECT AUTO INSURANC|ALLSTATEArea Marketing Manager at DIRECT AUTO INSURANC|ALLSTATE
Erron WrightErron Wright
Licensed Medicare Insurance Advisor at American Republic InsurancLicensed Medicare Insurance Advisor at American Republic Insuranc
Debbie KottkeDebbie Kottke
Benefits Administrator at Church Mutual InsurancBenefits Administrator at Church Mutual Insuranc
Timothy VitunicTimothy Vitunic
Director of Production Operations at Encino EnergyDirector of Production Operations at Encino Energy
Melanie NemethMelanie Nemeth
Pulmonary Function Therapist at Allegheny General HospitalPulmonary Function Therapist at Allegheny General Hospital