Organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Eager to learn.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Allstate Insuranc Co
03.2018 - Current
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.