Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Bower

McDonald,PA

Summary

Organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Eager to learn.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Allstate Insuranc Co
03.2018 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Taylor Allderdice
Pittsburgh, PA
06-1987

Skills

  • Customer service
  • Active listening
  • Computer proficiency
  • Complaint handling
  • Payment processing
  • Professional telephone demeanor

Timeline

Customer Service Representative

Allstate Insuranc Co
03.2018 - Current

High School Diploma -

Taylor Allderdice
Beverly Bower