Beverly Frezzolini
Scott Township
Summary
Highly organized individual with a commitment to excellence in administrative support and task management. Demonstrates the ability to thrive in fast-paced environments while maintaining attention to detail and following instructions accurately. Proven success in implementing processes that improve operational effectiveness and achieve organizational goals. Driven to positively impact program success through dedicated and strategic support.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Compliance/Intake Specialist
THE ADVOCACY ALLIANCE
Scranton
09.2005 - Current
- I started in 2005 as an account specialist for mental health and intellectually disabled individuals
- I then advanced to Team Lead and then to Compliance and Intake Specialist
Front Desk Clerk
Ramada Plaza Hotel
Clarks Summit
05.2001 - 09.2005
- Answered Phones
- Took reservations
- Checked In and Checked Out Guests
- Negotiated rates
Level 2 Associate
Fashion Bug
03.1999 - 05.2001
- Open/Closed Store
- Managed during shift
- Closed out registers and made deposits
Education
High school diploma -
West Scranton High School
Scranton, PA06-1997
Skills
- Problem-solving and flexibility
- Team collaboration
- Reliability and attention to detail
- Intake management and administrative support
- Data entry and client recordkeeping
- Behavioral health expertise
- Multi-line phone operation
- HIPAA compliance
- Tax preparation and reporting
- Training and development
- Typing proficiency and computer literacy
- Microsoft Access and Windows proficiency
- Adobe Acrobat skills
- Effective communication skills
- Sales strategies and customer service excellence
- Front desk operations and organizational abilities
Certification
- Mental Health First Aid
Timeline
Compliance/Intake Specialist
THE ADVOCACY ALLIANCE
09.2005 - Current
Front Desk Clerk
Ramada Plaza Hotel
05.2001 - 09.2005
Level 2 Associate
Fashion Bug
03.1999 - 05.2001
High school diploma -
West Scranton High School
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