Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Beverly Gardner

pittsburgh

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Summary

Experienced customer service representative skilled in technical support and order processing. Known for resolving complex customer issues efficiently and promoting product knowledge. Committed to delivering exceptional service and fostering long-term customer relationships.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Philips Respironics
Pittsburgh
06.2000 - 09.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Handled escalated customer complaints with professionalism and empathy.
  • Collaborated with teams to resolve complex customer issues efficiently.
  • Assisted customers with product inquiries and service requests.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Educated customers on product features and usage guidelines.
  • Provided support for equipment setup and troubleshooting.
  • Processed orders and returns in compliance with company policies.

Education

High School Diploma -

Plum Senior High School
Plum PA
06-1972

Skills

  • Product knowledge
  • Product troubleshooting
  • Order processing
  • Customer relationship management
  • Customer education
  • Conflict resolution
  • Complaint escalation

Timeline

Customer Service Representative

Philips Respironics
06.2000 - 09.2019

High School Diploma -

Plum Senior High School
Beverly Gardner