Bianca Williams
Greeley
Summary
Friendly receptionist with four years of experience carrying out clerical and customer service tasks. Maintains professional appearance and demeanor with focus on quality. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Disability Resource Center , UNC
09.2021 - 08.2023
- Greeted students/families at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect student and business information.
Cashier
ARC Thrift Store
10.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Host, Busser, Server, & ToGo Specialist
Olive Garden Restaurant
01.2019 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO08.2023
Associate of Arts -
Aims Community College
Greeley, CO05.2021
High School Diploma -
Early College Academy
Greeley, CO05.2021
Skills
- Meeting Arrangements
- Hospitality Service
- Team Collaboration
- Multi-Line Telephone Systems
- Sensitive Information Handling
- Front Desk Operations
Languages
Spanish
Native or Bilingual
Timeline
Cashier
ARC Thrift Store
10.2022 - 02.2023
Front Desk Receptionist
Disability Resource Center , UNC
09.2021 - 08.2023
Host, Busser, Server, & ToGo Specialist
Olive Garden Restaurant
01.2019 - 06.2021
Bachelor of Arts - Psychology
University of Northern Colorado
Associate of Arts -
Aims Community College
High School Diploma -
Early College Academy
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